The lady at the front desk was so fucking rude. I will never go back there again.
Hillel S
Freedom Road Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Freedom, PA 15042
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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No comments necessary. Everything was there and ready to go. Very pleased
David PEvery time I called the number for the U-Haul rental on the website, No one answered. I had to call the number for the storage unit who then had to connect me to the U-Haul
Carl Swoman very rude. Stated she didn't know what to do, she was a storage facility. Told her this is where I was told to return truck, although there were at least 12 other facilities closer to my destination. When I was called I was told this is the only place I was allowed to return truck. Surprised at how smooth the truck rode. No problems with the truck. Personnel at all points were not professional, cordial and would probably choose different rental if needed again.
Chris SI showed up and the person on site gave me a hard time about a mask then my reservation was cancelled by a rep on live chat. Then I was charged more on the milage than my original reserve so instead of paying 99 cents I paid $1,09 which is wrong. And then I was charged $99 when my bill should have been around $60 I even left mire gas in it than it had to start. This needs to be investigated. I spoke with a woman named Jamie who said I wouldn't be charged more since it wasn't my fault my reservation was cancelled by a U-Haul rep. But I was still charged an excessive amount and then I wasn't even able to return the truck on your website because navigating it was so confusing and it kept glitching. I really feel I'm owed some compinsation!
Terry B