I hope that I will never have to use this service ever again. I will pay double else where if I need to move next time. I was promised a 20 ft truck 24 hours before my move, only to find that it was broken down and 90 miles away. I was then given a 10 ft truck with the promise that I would receive an additional 24 hours at no cost to me. I have now been charged for that additional day and have been on hold for 45 mins transfered to multiple locations and multiple people who have not helped me. I hate this service and I think that the workers are some of the most incompetent I have dealt with. I also think the customer service is some of the worst I have ever experienced.
Trailer Rental & Towing in Freeport, IL at Elite Storage
Moving to or from Freeport, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Freeport, IL 61032 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Freeport, IL
Cargo trailers in Freeport, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Elite Storage!
Utility trailers are perfect for towing large or oversize cargo in Freeport, IL 61032. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Elite Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Freeport, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Freeport, IL online today!
Trailer and Towing Supplies
Nothing was wrong with the Location. The employee was extremely helpful. However, If equipment wonâ€™t be what the customer reserved weeks ago, let them know ahead of time. More than just ONE day. Offering a 15â€ when I reserved a 26â€ is unacceptable. Not to mention the new location I was sent to was over an hour away from my residence, causing us to spend even more on gas just to get back. I understand the reservation isnâ€™t guaranteed, but a heads up more than the day before we moved would have been nice. Then maybe I could have cancelled and found something better. And very upset I had to spend over $400 when I could have spent under $300. VERY unhappy.
Not a thing. Smooth transaction and the staff was freindly and answered all of my questions and concerns.
This is the location I will primarily use here. Owner is really nice and takes care of his customers.
Great service. Would recommend
1-let customers know up front that they don't get to keep the furniture pads. 2-the dealer arranged for me to access the box on a day he was normally closed.That was nice. Downside, thought, was the box had been secured with an extra bracket that had uncommon screw heads. Luckily a mechanic shop was open next door, or I would have wasted a 10-hour round trip.
Great service. Chad iscsmazing
Great personal service.
The Freeport pick up was ok
If possible maybe have the snow brushed off the truck hood before customer pick up.
Everyone was friendly and helpful. Todd was exceptionally helpful when picking up this unit. Please thank him!
This is for the online Uhaul center. I was never notified by phone call for where to pick up like I was told. I had to call local dealers to make sure I was set up for pick up. Everything was screwed up via online. Very disappointing in whole thing
Over chargedinner my debit card
Excellent Service.Would highly recommend to everyone.
On my own to take the truck. No walk around inspection with lessor. Gas level was less than on the contract. Truck floor full of dirt I had to sweep out. Found hole in truck roof and reported it to Uhaul after our belongings got soaked after that nights rain. Now Uhaul charging me $1000 for damages that I did not cause. I'm the one reporting it to them! Hopefully Scott in the region who controls the Freeport location will assist us in getting this right.
This location is not open half the time and our calls went to a full voicemail inbox.
Clean up junky autos parked around the grounds.
Did not have the trailer I requested even though i called the day before to confirm. I also had rented a truck from another uhual location and they forgot to include the ball. Even though this company had a ball sitting in their office they would not let me use it to pull the trailer i was renting from them. Truly pathetic considering I'm a repeat business customer
Chad was bery nice and helpful. Great overall experience. Will definitely use them again.
A tongue back would be nice
No one at Elite when I arrived:after their posted open time. Had to call a phone # then wait 40 minutes for someone to show up.
Truck was "nasty" and "filthy"! We had, to sweep and remove "extreme mud" from inside all areas. Before, we could even put our belongings in. The guy, was rude where we had gotten the truck rental from. He also, had stated the truck should have been cleaned. But, was never done! There was, not print out or envelope given for papers. A refund, should be noted back! If you want us as future customers. Thank you!
Competent people working would help. The fuel was not read correctly to begin with and I was charged double what I actually used.
Office was dark. Equipment was excellent! Service was excellent!
The cargo trailer I rented appeared to be well maintained, but it had not been swept out when I received it. I was en route to pick up firniture or I would have taken a broom to it to prevent getting my hands and clothes so dirty from the fine sand/dirt/dust and small metal pieces I removed before returning the trailer. I have rented from Elite before and have always had a prompt and pleasant rental experience. Will certainly do business with them again in the future.