The location was dirty, unkept, smell like smoke and cat was roaming all over the place. The person in charge of this location demanded me to get information from the truck and very short with me. The person keep telling me that he cannot see the computer monitor. Took 45 minutes to return the truck due to his inputing information took forever. . He over charged me and now I have to call U-Haul to take care the over charged fees. I WILL NEVER use this location again. I was very disappointed.
KAZUHIKO Y
The Great Classic
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Gainesville, GA 30501
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Great service and very convenient
ASHOK PThe back of the U-Haul had a strong odor. The floor was so slick we had to put a tarp down to keep from falling. There was a liquid of some sort covering the rear bumper. So you had to watch where you touched the trailer or it would get all over you.
Melissa WTrailer was filthy and had been used to haul grease containers apparently. Rental location was a disaster. Employees unwashed and semi-literate. Store full of cats and kittens and cat droppings.
TOMMY TI originally scheduled my box truck from Deborah Andrews at Daydream Farm to help support her animal rescue efforts. She is amazing and was so friendly and helped with my reservation. However, she did not have the truck needed and the order was transferred to the other location in Gainesville. This is when the awful experience began. Upon arriving at the other store, the man who was sitting at the desk was extremely rude, was yelling at a kid in the store, making both myself and my son-in-law uncomfortable. He couldn't see the screen and used a large magnifying glad and rudely asked my name. The young boy (who appeared to be a grandchild of his) started up his dirt bike inside the building with closed doors, spewing exhaust inside. My SIL couldn't breathe and went outside. The return experience was just as bad. When I walked inside, the older man and anolder women were working on something. I said I was returning the truck and she said they were closed. put the key in the outside box and then ignored me. I will NEVER RENT ANYTHING FROM THEM AGAIN. In fact, I will ensure I spread the word to others to do the same. terrible experience. Is this really who you want to represent your brand?
Andrew F