Actually have the correct keys in the correct lock box when picking up a truck. We had to wait 45 mins for someone to show up and get us the keys because someone failed to put the correct keys in the pickup box. Also seemed like no one had any idea what was going on. Experience was terrible 10/10 don't recommend
Katlin N.
High Road Towing 2
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Gallipolis, OH 45631
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- 3,0 - Cote moyenne des clients
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The location was not staffed and the app was a little slow to allow me to complete the process, but they were very helpful by phone. I needed to drive to a staffed location nearby to get the furniture dolly I had requested.
Carl W.Have someone on site to make things easier In case things go wrong. Was very Unsatisfied. It made it a long hard day from pickup to return:(
Rebecca A.imorove communication between uhaul and pick up location. imorove pick up time. mine took over 2 hours due to lack of communication.
Christi R.I am satisfied with my experience with Uhaul. Thank you.
Brian O.