I don't know where to comment about the terrible ordeal I had with this move. I reserved a 10' truck for this move. I was told there wasn't one available in my town. But there was one available 40 miles away. So not my favorite option but I said maybe. The possibility of a 15' truck being available in my town existed. Again not my favorite option but I was open. Day before move I receive a call and was told neither truck was available. This caused a lot of upheaval in my trip. Was very frustrated to be told by uhaul manager that reservations are not guaranteed and pick up and drop off locations are preferences again not guaranteed. I felt that customer care and satisfaction are not your priority. Again this had nothing to do with Oenny Pinchers.
Maria G
Penny Pincher Gas & Food LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Gallup, NM 87301
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I am not happy that U-haul ENCOURAGES customers to use the APP for returning vehicles, but DON'T verbalized to customers that if you do the return via the APP without any help from their staff they will BILL you $20! What a rip off!!! I never got the "contract" via paper, but was sent to my phone and I was already packing it up and on the road!
Janinea SInteresting multi-purpose location. The shop keeper was pleasant about the whole thing.
Kevin BOverall a great place to rent U-Haul. Customer service was prompt and friendly. I would definitely rent from there again.
Wilford JPlus
Kevin B