They had 1 person running the gas station and the U-Haul. The person was ignoring the U-Haul customers to help the gas station customers first as they kept coming in. Waited at least 20 minutes before even being helped because of it and we had people waiting to help us.
CURTIS F.
Gardner Corner Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Gardner, KS 66030
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- 4,0 - Cote moyenne des clients
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It took over an hour and three different rental agreements and multiple calls to the employees boss before he finally figured out how to rent me the truck I had already reserved (my reservation got cancelled as one of the three attempts at getting the truck checked out to me). Additionally the back tires on the truck were all but completely bald leaving me stuck multiple times on my driveway that is not paved. Luckily I was able to use my truck and a tow strap to get unstuck but it would have been nice to not need to. Overall this was the worst uhaul rental experience I've ever had. I will stick to the Olathe location from now on if I'm renting anywhere near Gardner again.
Mark S.Very friendly, courteous and well prepared. Had me on the road quickly.
Chris I.Well I elite I should get a discount due to the seat belt did not fasten I was put at jeopardy with getting a ticket , or if I would of been in a wreck. So what do you think ?
Ronnie H.not a U-Haul site, not much room, shared with Valero gas station. People were decent but not happy to see me. I have used UHaul many times, I am a good judge of what experience should be. Not top site I can tell you.
DAVID SAMUEL R.