Nothing exceptional customer service
MELVIN L.
Trailer Rental & Towing in Gilmer, TX at Hometown Storage
(Concessionnaire U-Haul dans le voisinage)
428 State Hwy 154 E
Gilmer,
TX
75645
Services dans cet établissement :
Pour nous contacter
428 State Hwy 154 EGilmer, TX 75645
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/28/2021 - 5/31/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Gilmer, TX 75645
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Alex was a pleasure to work with.
SCOTT S.- Rating:
- 4.0
Very helpful and nice
STEVEN P.- Rating:
- 5.0
Friendly and helpful staff person. He made the initial arrangements for the one-way trip from Baton Rouge to Gilmer. Made sure everything was Ok and helped me find another provider in Baton Rouge when the first one we tried didn't work out.
STEPHEN N.- Rating:
- 4.0
Here is where I have issues. Your online drop off locations are outdated some have even closed down completely yet are still showing as a drop off location. My last two rentals with y'all have ended the same way very frustrating to pull up to a place that is listed and then have them tell me that I will have to take it elsewhere or it's an empty closed down lot.
Dean K.- Rating:
- 5.0
Easy smooth rental. Very professional.
JOSEPH C.- Rating:
- 2.0
No one there when I dropped off truck a day early. They have charged my card twice now for no reason, and blamed it on a computer mistake.
Kathryn B.- Rating:
- 1.0
The dealer was very rude and hateful. I asked him to put the safe coverage and he said he did but he failed to do so. He said he did the contract but when I dropped it off, the truck was not on a valid contract. The truck was dirty in the back of it and not well maintained.
BRITTANY A.- Rating:
- 5.0
The gentleman was very professional!
Veronica S.- Rating:
- 5.0
The young man was nice enough to wait on us before he closed
PATTI GRAVES B.- Rating:
- 5.0
excellent service
SHERRI REED A.- Rating:
- 3.0
No one was there. They have a return box and a sign with instructions. Didn't deal with anyone. I did however get a receipt a few days later in my email box.
Mary L.- Rating:
- 2.0
When hooking up the trailer, the employee scratched my painted bumper. No offer to fix or offered any sort of credit for the damage.
Brian T.- Rating:
- 5.0
It was dropped off on Sunday you were closed
Melanie H.- Rating:
- 1.0
Get a new owner who isn't rude, condescending & dismissive to his customers. I'm surprised he's still in business. He needs a training in customer service!
Thomas B.- Rating:
- 5.0
The people at Hometown were so kind and helpful, we ended up unloading in the dark and they brought lights for us and asked if we needed anything. Very impressed.
Robin B.- Rating:
- 5.0
Dillion was awesome and so helpful.
VALERIE M.- Rating:
- 5.0
Owner was extremely Friendly and Helpfull
MATTHEW S.- Rating:
- 5.0
The facility was already closed for the day but their grounds are spacious enough to find a spot to drop off, turn in your paperwork and keys in a drop box and go.
Brenda R.- Rating:
- 5.0
Owner was very helpful and friendly
Theodore S.- Rating:
- 5.0
Excellent and friendly customer service. I will go again anytime I need a trailer. Thank you!
Amber W.- Rating:
- 5.0
I was very happy with my experience. I'll come back to this location in gilmer tx if I ever need a u-haul again.
BRITTNY KATE L.- Rating:
- 5.0
It was great!
JOSEPH EDWARD B.- Rating:
- 5.0
They had exactly what I needed, and I was in and out very quickly. Not much to improve upon that I could tell.
MARK C.- Rating:
- 5.0
I have not had to rent a uhaul for many years. This exceeded my expectations. GREAT customer service. Thank you !!
JANICE F.