They don't answer the phone always, but when they do they are friendly and helpfulRoger R.
Trailer Rental & Towing in Glen Allen, VA at Glen Allen Truck Rentals & Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Glen Allen, VA 23060
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 5h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Glen Allen, VA 23060
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 5,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The truck smelled like cigarettesâ€¦. It was horrible thank God I could roll the windows down. I hate cigarettes. But I needed to move some furniture and I received great customer service from the initial phone call all the way to returning the keys. But the truck stunk. Why do ppl still smoke cigarettesTANEYA W.
The truck was very old and should be replaced. It had almost no acceleration, even when empty and I didn't feel entirely safe driving it.Miles F.
Ruth and the rest of the team were awesome. I was treated like a family member. Highly recommend them and will for sure be using their service again.pamm C.
Team made the drop off procedure very easy and smooth.Dedric G.
The Glen Allen team was exceptional. HOWEVER, I got there because I was signed up for Parham for 9:00a pickup. When I got to Parham pickup, I waited 40 mins (I had online checked in for 9:00a at 9:00a). In parallel I had gotten a text at 8:15 that I didn't see that my trailer was now "1:00P!". I also got emails at 11a,11:45a, 1:15p that my pickup changed to 1p (yes after the the new timeslot...) That was bullshit. I was traveling out of state with a one day pick up scheduled. If you can't stick your time slots, then I can't do business with you. Additionally the staff is so lethargic at Parham location what should have taken 5-8 mins, took 40 mins to find out you moved my pickup date at the time of pickup. See in this hauling game I am looking for a partner to support me. This is not support, this is adversity... It was so bad, I worked up the beginnings of a startup in my head to reinvent the business model. You can't run a business in 2021 like this and not plan to be reinvented. Be careful, improve service. And pay significant attention to your franchises that actually deliver a strong service like Glen Allen. Change what you are measuring, and quit letting your franchises damage the experience you are trying to deliver.James S.
This U-Haul location is excellent. Highly recommended.JAMES K.
Christian was very helpful and a pleasure to work with.edward K.
Great service, very professional!Brice C.
Excellent customer service. Will definitely recommend this location to all my friends in Richmond.Sheetal G.
I was told by 2 employees I would only be charged for $0.69 a mile due to having to travel to another location farther than my home. But I was still charged the regular rate. After being told my 2 employees they would change it.TIFFANYAMBER P.
Quick easy seamless!dwight V.
Easy in easy out, very nice staffDaryush M.
Everything went perfectly! Ruth and her team are so nice and easy to work with. I've been getting my vehicles serviced at Ruth's car shop, Complex Automotive of Richmond, as my go-to place for almost 10 years. Her U-Haul location will definitely be my go-to now for when I need equipment for moving things.Edward T.
On time, ready to go when we arrived. Wonderful agents at the counter.Theodore O.
Uhaul traffic division who called the Wednesday before my pick up was rude, I rented the trailer for a certain location and was told that I would have to drive 76 miles one way to pick one up. If it wasn't for Ruth at Glen Allen working to fix the trailer she had I would of had to go way out of my way to pick up.Rachel S.
Great customer service.ERIKS L.
Have a juice an donut station,while we wait.Crystal H.
Nice and friendly associates.Slyvester W.
Process was made very simple. Employee was clear and confident.William S.
Friendly and fast service. Rented 10ft van. Vehicle was clean and free of odor:) Would highly recommended! Will definitely use the future!nicole E.
This location is flawlessly helpful, knowledgeable and super friendlylawrence W.
Service was excellent-rented a pick up-the truck was almost brand new and the daily price was very reasonable-met our needs perfectly.SYD C.
All was good. Courteous, knowledgeable staff who went the extra mile.Edward D.
So sorry I forgot the helpful ladies name who assisted me. But she did a great job and I had a great customer experience at this location, this will definitely be my preferred uhaul pick up location from now on!Rohan M.