AAA offers great, personalized service.RICHARD W.
Trailer Rental & Towing in Glenview, IL at AAA Lock & Key Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Glenview, IL 60025
Services dans cet établissement :
- Lun au ven : 8h30 am à 4h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 4/20/2021: Fermé
- 4/22/2021: Fermé
- 4/24/2021: Fermé
- 4/27/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Glenview, IL 60025
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nobody at the location could help us figure out the lockbox system. it seemed like the people in the store could not be bothered helping us. They kept saying "we are a lock company not a UHaul store".lisa P.
The guy at the shop was terrific. He did his best to make it efficient and was concerned about my satisfaction Well doneROBERT S.
Great, smoothness processChristopher G.
the online pickup was, at best, difficult and time consuming.Thomas T.
Very convenient to rent a van when authorized location was closed. Online and mobile process was excellent.Sunil C.
Very friendly and helpful!CAROLINE L.
Truck was prefect for our move. Easy to pickup and drop off. No unexpected charges! Will use U haul trucks again.Edward M.
The internet connection was so weak we had problems with static. It took us 6-7 hours to get the key with several staff on the phone. The number of steps to get the truck were laborous for a novice sending information in and instructions were not clear. We had people waiting on us to pick up furniture and we were from out of state. The entire ordeal was a nightmare. I had a worker that also had to be compensated. This rental trip was the worst I ever experienced with u-haul in 50 years of using your services. I hope I never have to use the lock box services again.jerry N.
Too many personal reference checks. Government issued photo ID, excepted credit card payment, and one reference should suffice. There was also pet hair on both of the seats in the main cabin. I would suggest not just cleaning out the back of the truck but vacuuming the upholstery with a bit more frequency.Mark D.
I rented this same equipment for an identical move back in August. I don't understand why the pricing on these two trips was different. This move cost significantly more, and for an older and less efficient vehicle. This one also came with some damage that apparently compromised the water tightness of the cargo area, and since I needed the truck that day and they had no others I had no choice but to accept. Fortunately we didn't get any rain on the move. There is no signage on this location, and for pickup I actually went to another UHaul location a few miles south and on the same street, the one where I rented in August, thinking that was the place. When I finally found this location I learned the truck would not have the furniture dolly that I had requested in my reservation. Instead the truck came with a large package of furniture pads, which I didn't need and which took up a fair chunk of space in the truck. Lastly, the fact that the shop was not open on Saturday morning, when I returned the vehicle, meant that I had to spend a fair amount of my time checking the vehicle in so as to avoid a threatened $20 charge to have the check-in done by the location itself. I didn't appreciate that.Michael W.
Broken glass was all over the unit and ramp which injured us. We cleaned up but was frustrated that other user left it in this condition.James M.
Nice customer serviceJohn H.
The entire experience was awful - this is not AAA Lock and Key. This is UHAUL. I made my reservation ahead of time and chose this location as I could pick up my van before the store opened. When I went to pick up the van, the time was changed and said it was for hand delivery only so I had to wait 45 minutes until the store opened. During this time I called Uhaul, waited 15 minutes on hold and when I spoke to the woman on the phone she noted that UHAUL changed my reservation. We then got disconnected and she FAILED to call me back. Once the store opened, I had to fill out all the paperwork that I did online previously. I could have gone to home depot for the same price and likely less aggravation. Never will use UHAUL again.David P.
Pot holes in parking lot are huge. The van was not really clean. Seats were dirty, used kleenex and food crumbs on floor. Back of van was not swept. Dirt on floor.Taylor W.
Had to request to have windows cleaned, but Darin was very nice and helpfulColleen M.
Very prompt and courteous assistance. We will go back to AAA Lock & Key again!Sharon M.
The person was. It friendly or helpfulMichael S.
Please give advanced notice of secondary method of prove identity. We did not have a passport with us, and verifying via an alternate contact is difficult as they do not expect a phone call. This led to delays, a hassle to others and an overall inconvenience that could have been prevented with advance notice.Molly M.
Apparently, the U-Haul network was down and the van I reserved could not be released at the time requested. However within 1 hour Darren worked out a way to release the van since my DL and cc info was already uploaded in the system. I appreciate Darren's diligence and working with me even though the system was not working. Satisfied Customer John DurhamJohn D.
Electronic check-in did not work - said could not locate phone, yet location services were turned on. Too extra 15 to check in manually inside the store.Matthew L.
Did an after hours drop off, so I don't have much to say. The person I spoke to on the phone was very helpful, though.Karen H.
Experience was very good would use this facility againJohn Z.
No problems at all. Everything went very smooth. Friendly service.RON B.