Truck had a tire that was almost flat and I was told their computers were down, so I was given nothing to sign and told nothing about the truck. Once I got in, I realized there was very little gas and the light was on that the tire was low. I drove the truck a total of 16 miles which should've been, a dollar a mile plus the $20 for the truck somewhere around $35-$40 for my total. Instead, I was charged $111 because they lied and said they gave me the truck with 3/8 of a tank of gas when it had less than a 1/4 tank. They then charged me a $40 gas fee for 8 gallons of gas plus a $35 service fee to put the gas into the truck. Luckily, I was smart enough to take a picture of the dashboard showing the empty tank as soon as I picked up the truck and was able to send it to customer service to get my money back. Unbelievable.
Tammara T
Dolphin Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Grant, FL 32949
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Dan BExcellent Service as always at Dolphin Auto!! Thank you.
Paul MGreat customer service. Easy to pick up and return. Will definitely use them again.
Gerard GThey were great to deal with..
David R