Quite difficult to pick up and way to complicated to drop off I ended up having to leave it outsid the gate and out the key in a mail box even after inhadnclled and waited on the phone for 28 minutes and the lady told me I could go to the location any time to drop off and she could open the gate once I was there. Not true! Also when I was there and called they said I Coldnt then I told them they already said I could earlier then she transferred me waited 20 minutes to be hung up on not disconnected a computer answered and said good bye- had to call again wait again another 20 minutes just to leave it outside, they didn't know what the box even was that I left the keys in and couldn't send me anything showing it was okay to leave the u haul outside the gate and hey I'm the mail box so onahd to take a chance that nobody came and stole or broke into it in the middle of the night and or that the next day they would even know or recognize that I was ever told it was okay to leave it there. It was sincerely ass backwards and could have went very badly had someone broke into it damaged it or stole it. There needs to be better communication between the storage place and I u haul,
Teresa B
Gridley Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Gridley, CA 95948
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Vos précieux commentaires nous aideront à mieux vous servir.
Nice lady, Nice pets too
donald lBest customer care. My drop off experience to Gridley Storage was a better than my pick up experience. Both were excellent!!!
FROOZAN RWas picture of my driver license necessary to rent the trailer
BERT MI used a car hauler and both ratchets came undone. Dangerous I had to buy chains to make sure it was secure.
Juniece T