Overall great experience. Not a reflection of this location but we could not check out or check in over a mobile device because the U-haul system could not verify our location. Phone was set up to allow location access. R&D car wash in Hartwell was able to get us manually checked out in minimal time. Thank you, RC.
George C
R&D Car Wash
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hartwell, GA 30643
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Pickup time needs to be more clear that you must pick up at the start time. It was hard to figure out how to check in, the lock boxes to get the truck keys were rusted and took over 10 minutes to get open. I fully expected to have a dolly that i was charged for and it never was in the truck. Confused why I was charged for gas when I filled the truck up to the same spot it was when I picked up it. The truck itself was dirty & ranked of cigarettes when i picked it up.
Juliet TVery bad experience! Your systems were down and my wife was told by your people she couldn't leave the property until it was taken care of. I had already left with the truck and trail and was told I had to bring it back. Then after all of it got worked out I was charged $171.00 more than the online bill. Still waiting to be reimbursed! I've used U-haul for over 40 yrs. this was unprofessional and unacceptable.
Van PI was given a truck with a near completely empty gas tank. Additionally the trailer I was given had pre-existing damage to the fender. Return was hard also...had to drive additional miles and add additional gas.
Wayne BGood customer service
antionett j