Carla was especially helpful at the Herriman, Utah location. We appreciated her help.SANDRA G.
Trailer Rental & Towing in Herriman, UT at Herriman Self Storage & Moving LLC
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Herriman, UT 84065
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Our company typically uses this location several times a month. The on-site customer service representative is always courteous, professional, and friendly. I recommend that she be commended for her service to your customers.CRAIG P.
Once again, the equipment we ordered and WERE CHARGED FOR, were not included. We paid for 6 blankets and received none. We paid for a utility dolly and it was not there. The truck had MAJOR damage across the side of it, and your self-serve system wouldn't allow us to take pictures. The self-serve system is not quick/efficient. The truck was dirty on the inside too. I was told I would receive a call within 48 hrs about the payment dispute and NO ONE CALLED, and you just charged me full price for items not received. Incredibly poor service/business, once again by Uhaul. I want a refund for the items I did not receive.Tegan B.
Our company rents from this location frequently, usually renting the same trailer several times a month. We recently had a snowstorm in the area that carried a lot of dust so the snow was actually brown. When the snow melted it left a brown dust residue on everything. The trailer should have been sprayed off after the dust/snow storm but it was not. I am so used to having the equipment in top shape that i actually filled out the app on trailer condition while inside the office so I did not note the dirt on my inspection. The office manager was kind enough to offer to sweep it out but I was behind schedule. She is always very professional and friendly with good customer service skills. Overall this one dirty trailer is just a small blip in my uhaul experience.CRAIG P.
The lady I spoke with was very helpful and friendly, it was really easy, if I need to rent a truck again I will try it here.STEVEN W.
Was instructed by the employee to park the truck in the same location from when I picked it up. However, when I returned it after the store had closed on Saturday there was another truck in its place. With no other option to park I had to leave it in the main parking lot.BRIAN C.
I always wipe down rentals before I drive them. The wipes I used were pretty well black when I was done wiping things down. Whatever your doing with respect to sanitization for COVID-19, really should be rethought.Eric P.
Make sure you have everything in the back of the truck that was ordered I did not get my furniture dollyKyle B.
Uhaul switched my pickup location without letting me know. I found out when I arrived at the location I had picked, only to find out my rental was 30 minutes away. The nice lady at this location made sure I had a truck and waived the fees that she could. She saved my moving day!!DAVID R.
Just dropped the truck off without saying much which may have lead to additional charges because there was no communication.Kamie Y.
Picked up the truck on Sunday. Storage place was closed. Had a VERY difficult time using the phone app and had to call u-haul. Then we couldn't get into the lock box and fortunately the caretaker was there and was willing to help us get the key. Never get a truck on Sunday again!paul L.
The equipment was dirty and in marginal shape at pickup and had a 1/4 tank of gas. Fortunately our move was short distance so we didn't have to fuel it twice. The quality of customer service was a little less than expected.Bob D.
There was no air-conditioning in the truck. 100 degrees outside and no working air conditioning. Also- there is a huge soda pop spill in the back of the truck. I do t want to put my clean furniture on someone else's spills.Jeff Q.
Two people ahead of me. I still only waited 5 minutes.Michael R.
Staff was very helpful. They made it easy and fast. Thank you!MALISSA G.
Great customer serviceEduardo C.
It was great!BRENDA P.
Great customer service from this location as well as equipment met and exceeded expectations!ALEXANDER G.
She is great to work with. ThanksRonald F.
Put in all my information online scheduled for 10 hours, got to the place, had to put in all my information again, scheduled for the 10 hours, got a text a few hours later saying that the truck was due at the 6 hour mark when I scheduled for moreJourney P.
Keep it safe!!Thomas R.
Pickup was scheduled for 7 am; however the lockbox my keys were in was inoperable and I was unable to get my truck until 9am when they opened- two hours wasted! When I did finally get keys, and asked to finish the pickup paperwork to annotate miles, fuel, and damaged- I was told to â€œjust take pictures of it Allâ€ because the online system was showing as me having already picked up the truck despite not finishing the online process due to not being able to get keys. Additionally, I was charged a $16 fuel fee despite bringing the truck back more full than I received it (3/4 of a tank per the pictures I was Instructed to take at pickup. I've emailed the location and have yet to receive a response or refund.Ryan F.
Make sure the key box that holds the truck key actually will open especially if everything is supposed to be done remotely. Fortunately, a worker was onsite to unlock the box for me or I would have been stuck since he needed to use the master key to open it. I was charged for furniture dolly when they didn't have one for me to use and I couldn't figure out how to delete it from my order. I returned the truck clean except for the fact that I didn't fold 1/2 the furniture pads and then I get a $25.00 cleaning charge? I would have hoped that not removing the dolly charge that they could at least fold 1/2 those blankets for me. Other than the above issues everything else was good.Shawn P.
wonderful customer service, very clean neat place!Ronald F.
Been working them for several months as my storage unit. Great service!Brian M.