Don't go there. They are horrible and the customer service was the worst.
Steven Debernardi
GW Auto Pro LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Shelbyville, IN 46176
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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We ordered a hand truck with our truck. When we picked up the truck and got it home there was no hand truck in it. We had to go back to that store and the man told us he saw it on our order that we made online but he didn't have any available so he deleted it without telling us anything. He argued that it wasn't his fault because he didn't have a dolly available, the admitted he saw it was on the order but deleted it. In my opinion if you're going to do business with U-Haul then you should have available everything that's offered. Plus he knew we wanted it but deleted it without telling us. I didn't appreciate his attitude, trying to escape the responsibility of having the truck and other equipment available. If you are representing U-Haul then you should have all of everything U-Haul offers. Period. We then had to go to a different store to get the hand truck only to find out that it had to be brought back to his store and not dropped off elsewhere with the actual U-Haul. It was a fiasco.
Erin McKenney