I was given mo paperwork to rent the uhaul. There was no odometer reading done before departure, there was no odometer reading done on return. There was no gas in the uhaul. I put gas in the already on empty tank. This whole rental experience was a nightmare. I never signed anything. I had the uhaul for 6 hours and only drove it from the location I rented from approx 20 miles and have been charged almost 100.00. THIS IS OUTRAGEOUS. I WILL BE CONTACTING UHAUL AS THIS FIASCO.
SONDRA H
Emotorcars Of Florida
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Holly Hill, FL 32117
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Well let's see. My original reservation was moved to this location the day before pick up. Upon arrival, the entrance for the address provided was locked and required me to go around to a separate entrance. The office was without power, and no one was immediately available. Someone finally came out from the back and proceeded to write all of my information down on a piece of paper, including my credit card information. This process took nearly 45 minutes due to the fact the man kept falling asleep while taking my information. He was quite disposed. After this 45 minute process of waking him up to continue, I received the keys to a truck with little gas, and did not receive any of the extra supplies I reserved and paid for. They had no moving blankets, no furniture or appliance dollies. Nothing. I had to then drive across town to the main U-Haul center to acquire these items, some of which they did not have either. In fact, I ended up having to purchase several dollies without being refunded the original reservation price.
Weston DGPS was confusing to get to this location.
AARON PGreat customer service by Jeff.
Edmund DThe owner was such a blessing to me. My move was so challenging, but they hooked me up with the correct truck and made sure I was well taken care of. I would definitely use this location again.
PATRICK V