Passenger side windshield wiper was broke. Radio did not work. Appliance dolly was just laying in the cargo area, not secured. Was charged a double rate for the truck, dolly, and blankets due to having the truck 2 hours longer than I planned, definitely excessive for two hours on a Sunday when no one is in the office anyway.
Timothy C
Blue Line Detailing LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Holly, MI 48442
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- 4,0 - Cote moyenne des clients
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The visor on the passenger side was broken but my daughter fixed it.
Jacquelyn GThere was no blankets when I ordered for some. I was told that a dolly was not included for the ten-ft truck. Even though I did not request it, I was charged for it so, I should get a credit for it. By the way, the app did not have a text feature for support team. Thus it is not accessible for the Deaf and Hard of hearing.
Gary BWe were so excited to have rented a UHAUL that only had 1700 miles on it! Unfortunately as we traveled down the road and received multiple hand gestures from other drivers for no apparent reason to us. When we got to our destination we discovered no turn signals AND no brake lights except the very top one that didn't always work. I personally feel we should receive a discount for giving us faulty equipment, putting us in great danger.
Christopher SI passed the location for the drop off because there wasn’t a sign by the road and the drop off area is in the far side of a parking lot with numerous businesses. Only reason I found it was I saw a U-Haul truck parked in parking lot. Then I had to find the address to go to the correct place to drop off the key.
SHERRY M