They lied on the amount of gas that was in the tank. If you don't bring it back to the amount of gas they say it was at they charge you an outrageous fee. Plus they have recommended movers. of which I hired and they didn't show when they were supposed to so I rented the van for nothing . 40 $down the drain and uhaul takes no responsibility.Michael T.
Trailer Rental & Towing in Hollywood, CA at U-Haul of Hollywood
Pour nous contacter
Hollywood, CA 90027
(E of Vermont Av)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Hollywood, CA 90027
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
What a well oiled machine! Courteous and knowledgeable staff. Seamless from start to finish. A++++++Kimberly C.
Excellent customer service !Ricky B.
Everything worked well.Marc L.
I was billed for gas. I put more gas in then when i picked up the vehicle. I have video proof. I mentioned this when i turned in the vehicle after hours. I was told i would receive a call. I didn't. But i was billed anyway.Vincent P.
One employee was not helpful and rude while another went above and beyond to help and had a kind demeanor.TIMOTHY R.
Staff is great and vehicles are always very clean.Dieter K.
I had an issues with my driver and needed to extend my rental. The staff at Hollywood Uhaul were amazing. Very patient with me and helped move around their scheduling to accommodate my needs as well as the needs of the customer that was supposed to use the truck after me. It really helped me out a lot and I cannot express how much I appreciate the service. Will definitely be back .SHEHERYAR A.
Customer service at this place is terrible. The woman at the front just yells at people and is not clear with information. She will tell you to step outside and be met with Marco, you do an no one shows up. She then yells when you try to get clear information. I have used UHaul many times before. Your Customer service went to hell. This was the third location of the day with people not being helpful. Also they added blanket pads to my order that I didn't ask for. I will avoid uHaul as much as possible. It's not worth the headache. I just happened to be desperate that day.Dorinda M.
I had paid for 20 miles, and only used 18 miles, but was then charged an extra fee for an additional two miles when I had already talked to the customer service agent about it. Along with that, the employee went on to ask if I was â€œsingleâ€ twice putting me in an awkward position as a female.JENNA E.
Outstanding costumer service all team All good and awesome Will be back soonedgar A.
Great staff-very friendly and funny. Excellent job!Jenna S.
I never got a dolly and you charged me for it. Also, I think I left my wallet at the location but no one answers the phone- I can't get through to check with the front desk if they have it.Katrina B.
It's a new process but the mobile checkout worked well for the most part. I think more clarity about how or when to pick up any additional equipment ordered would be helpful. For example if you ordered a dolly, is that already in the van or is that something you ask for when you get your key? It was also difficult to do a full inspection of the van because all of them were parked close together. So either a side or the back was hard to get a good look at prior to driving off the lot.Rachel C.
Nothing i felt safe a d taken care of i would say lower costsDionne N.
My U haul that I reserved was not available at the initial location on Highland ave even though it was promised a "guaranteed reservation or 50$" i moved from location to location around town to find an available truck but i kept running into stores that closed at the exact time I booked my truck. Finally, this location had a different, but working u-haul available. However, I'd like to take you up on the 50$ since it wasn't guarenteed after all. Thank you.SARINA B.
Allow one to park their car on the u-haul lot would be helpful.LINWOOD P.
This location was fantastic. I returned my U-Haul to this location and the staff could not have been nicer helping me check out and complete the inspections and paperwork. 10/10 would recommend this location.ZELLER Z.
Everyone at this site went above and beyond, an awesome team!Emily S.
I didn't have a problem with the rental location I had a absolutely insane experience with the reservation department. It was the worst part of my entire move.Tyler B.
While sitting in the parking lot trying to check in using the uhaul webpage i incurred another days rental because the webpage would not let me proceed with the return because it couldn't see my location . I had turned location settings to â€œonâ€ with mu phone but still nothing . If i hadn't been blocking the return lane I don't think the â€œ serviceâ€ technician would ever have cone over and helped me out . Also the insurance was listed at 14.99 but i was charged $25 for it and also charged for the non exidtsmt4 th dayJEFFREY F.
Front light on the right side when sitting in the vehicle and left side of looking at the vehicle on the outside was out.David W.
The original reservation was at a 6th St. Location for a van, hand cart and blankets. When I cancelled the van but needed the cart and blankets she changed the reservation but when I got to the 6 th St. Lactation he said blankets and hand carts belong to that location and equipment and sent me to Hollywood location. Kind af a distance away but the man behind counter was fast and efficient.WILLIAM WRAY D.
Marcos was friendly and very professional with the checkout. Appreciate kindness and humour in a professional setting. That is what customer service should always be. Gracias, Marcos.James C.
Super friendly staff, very quick check in. Loved the experience!CAITLIN W.