Kimberly deserves an extra mile award for excellent Customer Service. She is wonderful! Kudos to her. The rental experience was great. There is a huge parking lot if you need to leave the car.JONATHAN M.
Trailer Rental & Towing in Hollywood, FL at USA Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hollywood, FL 33023
(441 And Washington Street)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 8h am à 6h pm
One-Way and In-Town Local Rentals in Hollywood, FL 33023
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Truck has several items in bad condition. Broken pieces or damagedMaria M.
Kimberly was very professional and it was a wonderful experience.PETER T.
The Lady that checked me in was very quick and Efficient. Also her personality was very friendly and makes me want to return for future rentals.Victoria O.
I have an appointment at 10 the person that open one location I did not apologize to be made and when I return my vehicle the door was closed even though he says it's open at eight he came out and did not apologize once again I said I'm here to return my vehicle he said leave it in the dropbox and a child away so no I will not recommend this location to anyone anyoneCHRISTINE M.
Everything was fine, courteous & prompt. Good place to rent from on a quick notice...ðŸ‘ðŸ¤—ðŸ™WALTER M.
The customer service at this location is outstanding however, the van I received was infested with cockroaches.SHANNONLEE M.
The location was closed on Sunday but the open sign was turned in and it was stated online they were open. The online checkin didn't work it took over an hour to get the truck checked out abs rented after several calls and customer service chats... the equipment I ordered was not in the rented truck. There as also another renter standing outside upon my arrival around 9am confused as to why the location was closed.Branden M.
I was offered $50 credit back for picking up a trailer at another location to drop off at the Hollywood U-haul location along with my 15' truck. I had a terrible experience picking up the trailer. Over a 2 hour wait, the staff was sending me back and forth across the facility because they could not find my reservation and then the general manager and a fork lift driver were arguing in front of me. Delaying me even more and making me feel every uncomfortable. I'd like to not be charged for the gas I had left to fill and the miles I drove, my experience on move in day was horrendous.David C.
The van was very nice will rent it again.DRUCILLA J.
Very nice people on staff, we were well received.Alfred T.
Things I ordered online were not available when I got there. No one told me they would not be available. Pads, Furniture dolly.Anthony L.
Truck was filthy inside and out had dirt in the bed and stains and smelled of cigarettes inside also had Change oil lite onDuane T.
I reserved a 6x12 trailer and when I got they gave me a 5x8 which was not adequate for my move so now I have to rent a trailer again to finish my move which is costing me more money and time. What is the purpose of making a reservation?GREGORY G.
I reserved a truck in Pembroke Pines and the system send me, without any notification to other place, where there was not truck available neither! Not sure if the problem is the system or what, but that was really bad. Nevertheless, the girl on the final location manage the way to finally give me a truck, her attention was terrific, she saved the dayAlejandro R.
Everything was nice and smooth with service. Just one thing I would like to improve it is cleanliness of a truck cabin.Viktor K.
The center was suppose to open at 9:30am which my reservation was made for and she did not show up until 10:20am approx. She claimed she had to go to the bank.Barbara H.
I reserved a vehicle that wasn't ready at my pickup time, so I had to change around my plans to accommodate the location. When I arrived, the woman there was super rude and confrontational from the get-go. I couldn't use my mobile phone to check in, since the vehicle wasn't ready, so I let her know, to which she insinuated I was wrong that I needed to log back in and try again. She closed the door in my face and made me wait longer. Zero customer service skills. I understand the truck not being there on time isn't her fault - the person before me kept it longer. But to not even offer me any other options? And on top of it all, to make me feel like an extreme nuisance for even being there is inappropriate. This location has the worst customer service I've seen in a long time. I was downgraded to a smaller truck and not reimbursed for extra mileage I had to drive due to the smaller space.samantha S.
Customer service was excellent and everything expected from a place of business. Courteous and respectful. Thanks for the service, until next time.MARIE Y.
Kimberly was kind, helpful and patient. The experience was a pleasure.Edward T.
Keep up with the good work....Latasha W.
Another great experience with this location.Scott A.
Awesome customer service, easy, and great price!Elisa R.