Awesome customer service
Eddie G
North Loop Storage LP
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Houston, TX 77009
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
My drop-off location was changed multiple times by uhaul staff. They were helpful on the phone and I have no complaints with the people I talked with on the phone; I appreciate their communication to ensure I didn't show up at a location without room for a drop-off. However, it was frustrating to be regularly receiving text messages and phone calls for the entire day when I was trying to focus on the task for which I had rented the vehicle. Finally, when I did go to drop off my rental, the uhaul app was not working and I could not do a mobile drop off. Once again, the staff I called were responsive and we came up with an alternative plan but all these additional processes took much longer than originally anticipated.
Trevor BNice place and friendly people ⭐⭐⭐⭐⭐
amanda rI specifically requested to return the uhaul to the same location and was charged extra for doing so because of an employee error. After discussing with the employee I was told to call corporate and work it out myself.
Joseph CThe customer service representative who helped us was great. He went above and beyond to make sure we had everything we needed and was very accommodating. I would highly recommend this location.
Charles S