All was great! Awesome customer service
RODNEY T
Huffman Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Huffman, TX 77336
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Living room bad cigarette smell very bad and strong smell
MICHAEL SI think it should be more clear that if you don’t return the U-Haul with the same amount of gas in which you rented it at you’ll be charged an extra fee.
Keith JWe reserved a uhaul & dolly and when we arrived were told they didnt have a dolly and no one else in the area had any. When she realized that meant we were not going to rent the uhaul she called another person down the road and he said he did have a dolly and that we could rent from him. Perfect! So we sign everything and go to the other place and then when we get there (3.5mi down the road) we get the dolly but realize the truck doesnt have ramps, so what was even the point for the dolly? I called her back and she said we could bring the truck back and try and find one with a ramp and we would just need to pay the mileage. When i asked if we were still getting charged for the rental she said its out of her hands and was up to uhaul. We found a different uhaul at another place with ramps. Told her about our experience and she literally showed us on the computer how that lady couldve helped us and not made us get charged around $50 for a 7 mile drive and no actual use. I get charging us the mileage and the protection plan we purchased but we didnt even use the truck bed. We had used yall previously for uhaul and now i will make sure no one i know use Huffman Self Storage for anything because they are money hungry. Next time don't lie and say it's out of your hands when you could've just edited it to a vehicle change. I get that we should've checked to see if it had ramps but we didn't realize you had to have a 15ft truck or bigger to get ramps. We had told her about how heavy everything we were moving was and that it was two of us. You'd think common decency would've been her saying that truck wouldn't work for us. Just wanted our money.
JAMES RThis location is my go-to anytime I rent. Great staff, clean and well maintained equipment.
EVERETT D