Hmmm ... we arrived at a building that looked abandoned. Was very hesitant about using truck at first .. but felt better about it being a newer model. Do you actually visit each Uhaul site? We had to call a number taped on the door .. he replied with â€œ I'll be there after I get my coffeeâ€ ....LESLIE W.
Trailer Rental & Towing in Hughesville, MD at Golden Oak Auctions LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hughesville, MD 20637
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 4h pm
- Dim : 11h am à 4h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Hughesville, MD 20637
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
This was the WORST experience I have ever had renting any form of vehicle from your company.. I reserved my car hauler 1 month in advance and it was not at the location promised.. I was then sent to 2 different locations hours away from my parents home after 12 hours in the car from TN.. corporate has a POOR customer service renting out the same machines to multiple people.. I will never use U-Haul again, this experience was so stressful and un-professional.. Reservations mean NOTHING to you people..Amanda K.
The location was not staffed. It was 100% self-service, to include hooking up the trailer and needing to send a picture of it to the owner. a 6 x12 trailer, sitting on gravel, was very heavy for a lone 50+ y/o man to move and lift. I managed, but it was hard and I do not think I should have had to do that by myself. On the positive side, the gentlemen was very nice. I just do not think I should have had to do that alone (or wait while he sent someone out to help, which he did offer to do.)James T.
Furniture pads were in a different truck and we had to move all of themJordan W.
Very smooth transaction and very helpful assistance. Will use again.Robert B.
Agent did not not wear a mask in doors - questionable safety. The vehicle was clean.Vitaliy S.
Keep up the personal service! It was amazing to have the shop open early to accommodate me.Aaron A.
App wouldn't work and the amount of gas was wrong . Contacted customer service and have yet to here back from them.EDMOND G.
I called 1800gouhaul. I was given a reservation to a closed location. When I called back to inquire, I was told that my reservation wasn't complete.... How when I have a reservation number as well as a debit from my account??? Finally, I was sent an additional 20 miles to the location that provided the rental. I was on the phone with uHaul from 11:48 until 3:18..... but funds were debited from my account immediately. Sad to say, u haul will be my last resort for any rental services in the future!!!joane J.
No personnel available at 2pm just a drop box which is understandable because of Covid-19. I called the number at the location to confirm that I was dropping off the truck (on time as agreed)and was told to just put the key in the box. A couple days later I receive the bill with an extra day billed to me. I call them they said they would fix it, never happened. I called uhaul and they said they would fix it, never happened. I'm done with this company, my future business will be elsewhere.Jesica S.
I paid for a hand truck and it was not there. The location was closed so we were not able to get it. Very irritated that i was billed for something I did not receive.Charlie D.
Contract #: 21683481 U-Haul Reference #2594051 Its already well documented in the U-Haul Reference #2594051 I've provided it now 3 times. never heard back from firstname.lastname@example.org Re: U-Haul Reference #2594051 So, I have already provided extensive notes and comments in my uhaul chat session and to the customer service rep. The uhaul website wouldn't accept and would not upload my Driver's License. Then This was mostly a significant delay at the dealer's office re-entering/re-completing, after I had already put in all the info on UHaul website, and processed the reservation. Then the dealer wanted to charge more than the reservation which I had already reserved on the website. Then after about an hour at the dealer reworking the paperwork, when I went outside ... multiple safety, fender, and marker lights were out. Dealer just said he could order me a different trailer but I'd have to go pick it up someplace else and he couldn't say how far .... or when they'd have it or if or where someone would have one. Very Painful process I've provided pictures in my emails to Albert Tayman @ u-haul email@example.com You can see the multiple lights out !! many many issues.William H.
be more accurate with the miles noneSaul M.
The rental was very smooth and professionalTheresa H.
You pull off of the road into the grass with the truck to a building that doesn't seem like a certified uhaul building. It was hard to tell if you were at the right drop off locationNicholas W.
Very nice staffWilliam G.
We travelled 2.5 hours to retrieve a damaged out of date auto transport. The moving helper from Lucia's moving company fixed the hinge needed to raise and lower the transport. Thank God for Victor.Burma F.
MY RECENT EXPERIENCE WAS HORRIBLE WITH U-HAUL. I RESERVED A 15' TRUCK AT THE SMALLWOOD DR LOCATION IN WALDOLF, MD FOR 8AM THIS PAST SATURDAY TO MOVE INTO MY HOUSE. I HAD PPL HELPING ME MOVE IN THE MORNING. THE DAY OR SO BEFORE, U-HAUL SENDS ME AN EMAIL CHANGING MY RENTAL TIME TO 12 NOON WHICH MESSES UP MY MOVING PLANS. THEN I RECEIVE A TEXT SATURDAY MORNING STATING MY RENTAL GOT CHANGED TO HUGHESVILLE, MD (15 MINS PAST MY HOUSE) AT 12:30 PM. MY BILL WAS WAY HIGHER THAN IT SHOULD BE BECAUSE OF THE MILEAGE. THE ONLY GOD THING ABOUT THE EXPERIENCE WAS THE EXCELLENT CUSTOMER SERVICE FROM THE GENTLEMAN AT THE HUGHESVILLE LOCATION.shaa'ron W.
My overall experience with U-Haul has been a nightmare. You text me the day before saying I have to pick up from a location 22 minutes out of my way. I call the Regional Office and speak with Star who was so rude and not helpful by telling me that I either I go with a truck that doesn't work for me or drive out of my way. I chatted with a customer service agent and told her about my experience and her response was "she has people yell at her a lot so cut her some slack..." REALLY?! These last minute notifications with changes is why people are upset. I arrive at the location to find that they don't have a furniture dolly which is what I requested in my original order. Their response is to dock off the amount and for me to stop by a Lowe's and buy a furniture dolly. The guy gave me a dolly which I appreciate but it isn't convenient to find out a day before that the truck is 22 minutes out of the way and at the location that I have no furniture dolly. Overall, I was majorly inconvenienced by the additional driving and having to find ways to get my furniture in and out without the proper equipment that I requested.Ashley G.
This Truck Rental Was The Worst Experience I Have Ever had in My life, and I am 69 years old. First Your Rental Representatives Need To Be More Customer Friendly and Show some professional, Second Your Trucks Need To Be In Better Running condition, and When You Call Your 800 GO UHAUL# the People Are Rude and Show No Interest in Trying To Solve A Problem You May Having, Let alone the 25-35 minutes every time I had to call which was about 7-8 times I will NEVER rent another truck From U HAUL I Will Rent From (Penske Or Enterprise) RAYMOND GALLOWAY 301-922-4162RAYMOND G.
A drop off or parking area that does not require you to pull across an active highway to back a trailer into the spot.RICHARD B.
You all changed my contract the day before I moved and downgraded my truck. The man I picked up from was great but I hate having a smaller truck and not being given proper notice. the young lady offered me a $50 discount that would hit my account and it still hasn't been appliedAnthony B.
Super fast and easy!Christine A.
Very easy access, and the person was very helpful. But do not expect anyone to be there most of the time. Someone only seems to be there in the morning and no one answers their phone at the number they provide.Randy W.