The Moores mill road location was incredible as far as customer service and friendliness. However, I made a reservation for a different location originally. I drove 10 hours to buy a car and I was on a tight schedule and when I arrived to the original reservation location I was told they didn't have the trailer. She said that it automatically changed locations to somewhere else who had one. I did receive a text stating the reservation location and address but I also received lots of texts from U-Haul and I didn't even notice it had changed. So I had to drive to the other location to grab the trailer and I barely made it on time. While I was notified of the address of the location I was never told it had changed from my original place. So it's an easy thing to over look especially from a state I've never been to. That was very frustrating.
Andrew B
Moores Mill Community Grocery
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Huntsville, AL 35811
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Évaluations des clients
- 5,0 - Cote moyenne des clients
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Super helpful and so nice! The family who owns and works there are fantastic!
Nicole RVery friendly and helpful couple. They gave me a good old home town feeling, hard to find in this day and age. I want to thank them both again.
Robert GPut out a Uhaul sign by the road.
Joseph MA one man shop that works long hours so is convenient most of the day. He quickly took care of me, to include manually moving the car dolly to keep me from doing a poor job of backing it up.
Kelly H