This pickup location was 12 miles from the location I requested. This caused extra time and fuel expense that I would not have incurred if you had complied with my requested pickup location. There are several Uhaul locations that are closer and much more convenient. I scheduled the truck far enough in advance that you should have been able to honor my requested pickup location.
Randal H.- Alabama AL
- Huntsville
- 35816
Trailer Rental & Towing in Huntsville, AL at U-Haul Moving & Storage at UAH Campus
Location en tout temps
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U-Haul Truck Share 24/7© Location
4440 University Dr
Huntsville,
AL
35816
(Across from the University)
(Across from the University)
Pour nous contacter
4440 University DrHuntsville, AL 35816
(Across from the University)
Services dans cet établissement :
Heures d'ouverture de l'établissement
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One-Way and In-Town Local Rentals in Huntsville, AL 35816
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
David was kind courteous and genuinely respectful and very helpful.
Robert T.- Rating:
- 5.0
The manager was really nice, polite, and helpful.
La'Tina B.- Rating:
- 5.0
The manager Willow that runs the site was very understanding of my one way move from California.With my truck being return a few day late, she was understanding. Also when I inquired about the storage there, she was very informative & inviting about how she keeps high standards at her work site. Excellent customer service, will diffently use this place for any future Uhaul business.
Peter A.- Rating:
- 3.0
9' cargo van was excellent. Very good vehicle on the highway!
buster B.- Rating:
- 3.0
Great customer service by David Wolf, he helped me change my reservation last minute and was very eager to help at all times, even when he wasn't having the best morning at work.
Jose G.- Rating:
- 3.0
Make sure the items is on the truck of what the customer purchase. Not cool to make a customer come back and not compensate them on inconvenience due to an error on uhaul terms.
shanta J.- Rating:
- 5.0
Outstanding customer services
Gregory M.- Rating:
- 5.0
Clerk was really nice and friendly
Walter W.- Rating:
- 5.0
Nothing but rates was different from.Miami this was very expensive
Erica T.- Rating:
- 3.0
This location was fine I had a reservation at another location and I had the hardest time trying to get the code for the key box the person over the phone was NO HELP I am military and my license doesn't have a expiration date and she wasn't able to accommodate me like people have in the past she kept transferring me to different people without letting me know I was being transferred. I had to go out of my way to a different location to finish. The university location was fine was quick and in and out with no problem my issue was over the phone
ladarius A.- Rating:
- 5.0
The owner is very courteous and personable. This was the best experience I have had renting from U-Haul.
Jerry F.- Rating:
- 5.0
I was impressed with the customer service. Of course I expected professional and efficient, but the young men were also helpful and pleasant. You are fortunate to have them as employees of uhaul!
iris O.- Rating:
- 5.0
Your clerk was extremely helpful and nice. After waking up to rain on moving day, he got us in and out quickly. Explained everything throughly and asked if we needed anything else.
Kianesha S.- Rating:
- 3.0
The inside of the truck had a broken energy break and it got stuck for like 15 minutes when we tried to leave and they charged me an extra 30 dollars andndidnt tell me why.
Chelsey R.- Rating:
- 2.0
I took a late lunch to pick up a tow dolly. It took a LOT longer than I anticipated because there was only 1 employee. This wasn't her fault but it is definitely a customer service issue. The U-haul reservation experience is a nightmare. It needs an overhaul. My expectation from making an online reservation at a specific U-haul location is that the equipment that I reserve will be available at the location where I make the reservation. Otherwise what's the point of showing a specific address? When you reserve a car for pickup at the airport you don't expect to have to drive to another location to pick it up. U-haul please fix your reservation system instead of having the customer call ahead to see if the equipment is going to be available at that location.
Daniel L.- Rating:
- 5.0
Great customer service. No problem with the equipment and seemed genuinely concerned about me and my rental experience.
James L.- Rating:
- 3.0
Parking was a nightmare. Not enough room for multi vehicles to be at once.
Elvis P.- Rating:
- 1.0
I DID NOT RENT A UHAUL FROM YOUR OFFICE THIS PAST WEEKEND. I AM NOT SURE WHY I RECEIVED THIS SURVEY BUT I NEED FOR SOMEONE TO CALL ME ASAP . VERY UNPROFESSIONAL 678-770-2383 Teegra
Teegra K.- Rating:
- 1.0
I did not get the truck I reserved for the third time. As u know I have ,spoke with several csrs and I'm waiting for someone to contact me
LACRISHA M.- Rating:
- 2.0
Make the no smoking sticker bigger and make sure people know.instead of robbing them of $50. .my last $50
jennifer B.- Rating:
- 5.0
Keep up the great service!
brenda K.- Rating:
- 5.0
The only problem we had was we were supposed to pickup van in Decatur and prior customer did not bring it back so they sent us to Huntsville to pick one up. When we picked it up in Huntsville we were not aware until pickup that we would not be able to return in Decatur. So after use. which consisted of driving through Huntsville to Decatur, we had to drop off furniture and then drive back to Huntsville to drop the van off. Leaving us with approximately 30 extra miles we had to pay for. The attendant apologized and told us since it was not our fault to call the 1-800 number and the probably would give a credit. and the answer 24 hrs. I have called 4 times was on hold for an extended period and then was hung up on by the computer!!!!
billy L.- Rating:
- 3.0
1-I reserved at a location in Madison and was required to drive 10 miles further into Huntsville to pick up the vehicle, costing me 20 miles extra in mileage 2-I filled the tank back up to where it was before I rented, even turning on the key to double check - but I was charged $8.50 for extra gas when I returned it. I asked why and got no answer. Won't go there again to rent.
Richard H.- Rating:
- 4.0
I had to use my blower to clean out the back. And. There was a 38 bullet in the driver door storage area. Unspent cartridge. The driver and passenger areas needed a simple cleaning. They were not clean. The brakes squealed At every stop. Van did what it was supposed to do. A little maintenance would go along way
Michael T.