The people who helped us were polite, enthusiastic, and efficient. When we found three items (toy car, thermos, hairbrush) under the seats in the cab and brought them back they were excited to try to reunite them with their owners -- presumed to be the previous renters. They did tell us the truck was new to them (an Arizona rig picked up in Idaho), but when we picked it up the cab floor was covered in cracker crumbs and shards of hard pretzels and there were soda or coffee streaks down the side of the cupholder console. It was when I set about detailing the interior of the cab myself that I found the three items under the seats. The *cargo* area of the truck *was* clean. The steering wheel was not justified. The truck may have needed an alignment. I did get me where I was going with no trouble, and I had altered my reserved truck size at the last minute (so they might have had less time to prepare a truck than anticipated). It had snowed and the windshield had not been cleared before we arrived (but the rental car we picked up two days prior at the airport also had not been cleared of snow, so maybe that's standard operation in Idaho Falls).
Kathy Austen
StoragePlus Idaho Falls
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Idaho Falls, ID 83402
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Already stated.
Russell BeckwithEasy drop-off. Really pleasant.
ROBERT MARTINOThe only thing that I didn’t enjoy was driving all the way to Idaho Falls to pick up my U-Haul that I was told I would pick up in Rexburg.
Koy ChandlerFriendly. Helpful. Efficient. Answered all of our questions
MARYIONE MCELMURRY