I went in the morning to give my credit card so the driver would just pick up the truck and we would be all set. Well that didn't happen a young kid was working and made the driver give his credit card and now we were both charged after I went in on drop off and paidMichael F.
Trailer Rental & Towing in Irondequoit, NY at U-Haul Moving & Storage of West Irondequoit
Pour nous contacter
Irondequoit, NY 14621
(Across from Home Depot)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
- Entreposage du vin
One-Way and In-Town Local Rentals in Irondequoit, NY 14621
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
They added an additional $14 Safe Move charge even though I repeatedly, over and over, said no to this option. I am so annoyed and will not be using U Haul again.Sarah H.
Cleanest tuck I ever rented in 25yrs. Great to have the moving carts for the storage areas. Very clean storage facility.very friendly and nice woman that was there that day, I think her name is Jazz.she was helpful and made us feel valued and welcome!Melody A.
Very friendly and helpfulMike G.
Jazz waters was phenomenal. Fast and efficient. She was quick, courteous and professional. I have owned my own business for many years. Her customer service skills are excellent. Would recommend her for a higher level/corporate position. Wage increase for sure. Thank you Jazz!!Stephen G.
Very easy to drop off vehicle.RENEE D.
I had no issues whatsoever. The vehicle controlled well, was well maintained, and I was given enough time to transport what I needed to. Great customer experience.Thomas B.
Rented the 6x12 trailer to pick up a 60" mower I was purchasing not realizing that the gate is only 54" wide and the mower wouldn't fit on. Spent money and gas renting and was not able to use. Made the reservation for 12 hours, returned the trailer right away after I realized I couldn't use it, explained to the attendant I couldn't use it and was still charged the full rental.David O.
I know covid affect alot of customer service but there needs to be a balance between the two. In area where there is several locations you want your service to rise up above the others. After hours service was alot to do. The alternative was a cost of $20 that's not acceptable . If the earlier service was excellent I may have paid it but it's time to stop hiding behind Covid and get back to business.Greta A.
A more formal sign-out for the truck would have been more reassuring. Instead of checking the truck, he just said â€œ your good to go â€œ. I was surprised. But an email receipt from U-Haul a day later confirmed I was â€œgood to go.â€Thomas S.
The young man who cashed me out was very friendly and professional. He also gave me some advice on working out. I was very satisfied with my service and it was fast and easy.. I appreciate the convenience...Brandy A.
Upsetting that the pre-booked truck took upwards of 45 minutes to get situated. Finally got the keys to a truck. A truck that didn't match my reservation email, with less than 1/4 tank of gas! Good thing we weren't driving far. Then upon return, got charged for not returning it adequately fueled... ironic. Will definitely be looking for another company in the futureEdward T.
Very good and clean ,friendly, good servicejason G.
Employees at this specific location aren't very helpful or friendly.Esmay D.
Needs sight improvementShakeem M.
I didn't drop it off in New York?? Your website is absolutely awfulCameron P.
The inside of the trailer was dirty. The tie downs on one side of the trailer were missing. On the last day of my rental, the store called and said I needed to return the trailer immediately. I had told them, when I picked it up, that I would not be returning it until after 8pm.Shawn K.
I reserved a pickup truck and when i got there no pickups available I'm very disappointed i had to take a 15 foot box truck to my event to pull my trailerTerrence T.
Great service would definitely recommendJoshua R.
Thank you for evrythingBrenda C.
I will Say the interior of the truck smelled of strong smoke. Unbearable to me.Courtney C.
Check out did not work. Couldn't up load photo of mileage. Other than that all was greatMark C.
The truck smelled had to keep spraying it while renting was sprayed but closed up over night smell took over need to open trucks up in morning so customers dont see this. Good on everythig else and rental person was great.Mary A.
This past summer i sold my home and had to move to a temporary location before I found my new home. I rented vehicles for both moves and a storage unit for my belongings in between. Jaz was really helpful and I was very comfortable with the storage. It was clean and secure.Mary W.