No one was there for the pickup. There was one trailer there in the lot and it was the right size. So, I hooked it up myself and drove away since I had already paid online. The trailer itself was very old and worn. luckily it made the trip.Gene S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Irvine, KY 40336
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,5 - Cote moyenne des clients
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At drop off location needs to be more noticeable the drop box was on the fence behind some uhauls that was parked blocking the view of the box. And we was at the drop off location but could find where the office was when we asked people from the area they told us it was at a distribution center when we went there they said the person over it wasn't in the office and sent us back to where we had came from. While talking to the lady there she walked away from us while we were talking to her. Then the next day when we called about our refund that same lady answered the phone. We ended up having to call that same place 4 times and everytime we called she had something different to say. Finally when the guy over it go to our contract he sent an email stating what was taking out of our deposit one of them being over mileage,but if we wouldn't have had to drive it to the distribution center and then back we wouldn't have went over it. So now it being almost 2 weeks later I'm still waiting for my deposit because they have to send a check in the mail.Jamie S.
Everything was ready as scheduled. Highly recommend them. Thanks for being there when we needed it..pam C.
This whole process was very unprofessional and stressful. Things you guys could improve how about giving the right address next time, we drove to the link they sent was 15 minutes down the road from the actual uhaul pick up place. There is NO SERVICE, so we had to drive back and forth in and out of the town just to fill out the check in process. Also we scheduled the uhaul a week in advance to be sure, just to be told a day before we'd have to drive an hour out from the previous pick up location to pick up another uhaul we did not need which was a 20 feet. The employees at both Georgetown and Irvine Kentucky are very unprofessional and represent this company very poorly, being rude and telling customers other people who work for uhaul doesn't know how to do their job or that are young. We will not be using uhaul again.Reagan E.
I was unaware of the 24/7 program when I tried to pickup the truck. A few frantic calls and I was assisted by a wonderful young lady on a 800#.Paula H.