The app was not working, so I could not take a picture of my odometer and gas meter. I called customer support and they told me to just drop the key in the lock box. I talked to the owner and he said he would take care of it, but I still have not received my receipt.
Erik F
Carson Rental & Supply
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ithaca, NY 14850
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- 3,0 - Cote moyenne des clients
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Location is listed in Ithaca. Not true. Many miles out of town on hilly/curvy road. Location not open on Saturday! But owner “did us a favor” and came out at exactly 0900. No opportunity for early pickup. Passed uhaul location in downtown Ithaca, had multiple tow Dollies on the lot. Poor info by uhaul representative when she redirected us an hour away from pickup location, told me it was nearby. Oh yeah. Trailer lights flickered when plugged into 7 pin adapter. Manager smacked the plug, causing it to become stuck in receptacle. The flickering problem turned out to be at the extension pigtail connection. Able to removed 7 pin adapter plug after much effort.
Bruce BNothing I had a good experience
Joel SVery courteous helpful staff
Joel SDo not change drop off / pick up locations last minute
HEATH R