Charged me twice, despite me disputing the charges. Was on hold over 3 hours combined when I was at the pickup location due to terrible app and server management. Overall scum of the earth company.Kyle S.
Trailer Rental & Towing in Junction City, KS at All American Self Storage
(U-Haul Neighborhood Dealer)
Junction City, KS 66441
(Self Storage with Blue Doors)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 8 am - 1 pm
- Sun: Closed
Special Operating Hours
- 6/26/2021: Closed
- 7/3/2021: Closed
- 7/10/2021: Closed
- 7/17/2021: Closed
- 7/24/2021: Closed
- 7/31/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Junction City, KS 66441
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Tell them the truth when quoting a price. I was told when I reserved my rental that the price would be $1125 but when I got there to pick up the rental it seemed inflation hit the store overnight and was charged $1535. The lady who was at the store was very rude to other customers who came in after me and told them â€œwait your turn. I'm busy.â€ The gentlemen at the store where I turned in the rental was very friendly and when he asked me how was my experience with the company I told him about the problems I had at pickup and he apologized on behalf of the company and told me that I should go online and tell them about my experience. If I had to move again I would definitely get my quote in writing or get quotes from another company before booking there again.Steven B.
The app did not work and had to call for assistanceAlonzo R.
Pick-up of vehicle (truck) was done using cell phone, no direct contact with any personnel. Process via cell phone was easy through the U-Haul website. Directions were clear and easy to perform.Scott D.
I dropped off outside of business hours. There was no jack available that I seen to lift the trailer off the hitch. I lifted the 6x12 trailer off the hitch by myself. Had my wife gone to drop it off she wouldn't have been able to.MIKE W.
Faster Approval process, also update your payment systemElijah M.
Excellent serviceMarc M.
Do the oil change.Valerie R.
It was probably fine if you lived in that area, but we had to drive 69 miles out of way our way to pick it up. Then was charged for the extra miles. If you aren't able to pick up in the location you originally reserve from you shouldn't be charged for the extra miles you have to drive to pick it up!TANIS F.
The cargo van(BE 3495) that I rented needs to oil change. It was showing all the time in the dash.Gracia E T.
They need to better maintenance on their vehicles. The alignment was off and there was too play in the steering. I must say the rep was awesome.ANTOINE W.
I wanted a 17' truck but what I got was definitely not that. I think it was an 11' or something. I asked for 2 dollies (appliance and utility) and there was only 1. I originally had it reserved for Manhattan, KS but the reservation was moved to Junction City, KS. I was told it was because none of the 3 Manhattan locations had the equipment I requested, but this one in Junction City certainly didn't either! The address listed for this location brings you to an old, no-longer-in-use storage unit called "Nook and Cranny" and then you have to read the sign on the door to find the new location down the street. It was overall a mess and I won't choose U-Haul again because of all of this. The woman who helped us didn't show us anything about the truck and we couldn't get the mirror on the driver's side to adjust so it was pointed straight at the ground which was useless. Just a bad experience.Sarah W.
Worked to meet my needsrichard H.
Trailer leaked all over my stuff. Pickup time I chose was changedVictoria B.
Excellent customer service and prompt service.Doug H.
Better customer service.Ludrick F.
Great service provided by the staff.Anthony N.
Equipment broke from the beginning of trip. State Trooper's also made me aware of the issues.KEVIN W.
Have dollies availableOnngeenea J.
the vehicle had an alignment issue. the gas was left below 1/4 tank. the truck itself was dirty inside the cab as well as the bed of the truck. although there is many things to improve on, the staff members were very helpful and informative.Jared R.
have drop boxes that the keys will fit inElizabeth R.
The truck was dirty and old. You put your foot on the brake and it downshifted hard. Tap the break again and it downshifted hard again. You couldn't just slow down by using the break normally or you would hit the steering wheel. They didn't have any more trucks so I couldn't trade it or get something else. This is the first time in over 30 years of using U-Haul that I got a filthy old truck that had mechanical issues. Luckily I knew how to drive a vehicle with issues. And if I was going long haul or quite a ways, I would of had to put gas because it was slightly above 1/4 tank and I was told that U-Haul doesn't fill them up. Disappointed and will not go back.Kathryn A.
Customer Service contact was fantastic! Very helpful and provided clear directions for use and return of the vehicle. Thank you for the great service!Matthew J.
Extremely disappointed I had to drive to a different town to pick up the truck. Cost me an extra two hours all said and doneGreg F.