The UHaul website itself needs to be streamlined and updated: My trip was a one-way, but there was no option for me to choose one way trip. Additionally, the UHaul truck guarantee policy is not clear as it is stated on the site. It should clearly state, if the dealer does not provide a truck of the requested size or greater size, then you will be given 50 $. Understand that a larger truck is a big inconvenience.Liam R.
Trailer Rental & Towing in Kapuskasing, ON at B&D Service Centre
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kapuskasing, ON P5N2X8
Services dans cet établissement :
- Lun - ven : 9h am à 4h pm
- Sam : 11h am à 3h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Kapuskasing, ON P5N2X8
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Improve on being more organized for the sake of the customer who is relying on you!MANUEL V.
Thank you, everything was perfect!JEAN-MARC V.
My problem isn't with the front line service. The front line service was wonderful. My issue is your business model. When a customer reserves an item, they expect to receive the item. They also expect to receive the item on the date it was reserved for, without compromise and without having to flounder around in order to make other plans, nor do they expect to drive approximately 1,000 Kilometres to said item, the item should be able to be received in the city it was booked in, or alternatively, have the item delivered. Your company, generally speaking, is deplorable and I don't understand how you're still in business. I wouldn't recommend it to anyone and would strongly argue in favor of another company, any company but Uhaul.James M.
I was told i was charged hourly and i returned the UHaul way before it was due to return but was still charged for the full amount of time it was reserved! This is false advertisement but nothing anyone can do! I suggest you stop telling people it's charge hourly if it isn't!!!!!!!!marielle B.
I booked a 6 x 12 and was given a 5 x 8 I brought it home to measure and it wasn't big enough. Still got charged 1 day rent! For an hour. Not impressed with u haul.Gerry D.
Nothing. Staffs overly friendly and helpful. Would give 10 stars if i couldwilliam B.
This location went above and beyond in their reception, set-up and general friendly, welcoming manner. Probably one of the best dealers I have ever dealt with. The equipment was clean and well maintained, making it enjoyable to use. Moving is one of the most stressful things to do, yet the service and equipment took the stress away.donald K.
Helpful staff.ANDRE D.
Everything was perfect.josee C.
the dolly i used is not low enuff for a low car an my hitch was draging the ground maybe put lower size tires on some of your dolys will help thank yourobert B.
Great doing business with B&D. Highly recommended. Totally satisfied customer!creig T.
Excellent customer service!Yvonne M.
no issues . all went wellpeter D.
It was on Sunday when I returned the truck, and one of the owners happened to be there, so we handed over the keys and he did the inspection while we were there. Very nice person, would deal with this location again.Allan C.
I brought it back the next morning but was still charged for 2 days witth no refund for the extra day it doest make senceRoland L.
No choice. It's. He only one in town. The man on the telephone has difficulty hearing which makes communication difficult.Lucia D.
A way to find the proper drop off locationBRIAN W.
No sign, I drove past the location 2 times, found it following a phone call. The office also needs a sign. That is visibleAnn R.
Anette offers an excellent service, and is very customer service oriented. I highly recommend B&D Service Centre.gennevieve T.
I reserved the truck online with my card and the website stated and emailed me confirmation if my booking and chosen payment method. The vendor at the B&D location called me the very next morning and stated my reservation could not be fully held unless I provided a 300 dollar deposit in cash. We argued about this and I stated that according to uhaul website my reservation had gone through. The vendor was rude and insisted that I come in ahead of time with the deposit. I refused and showed up at time of pick up and was made to wait 45 minutes before given any service even though no one else was there. My payment method was denied as they stated they only had a machine that accepted major credit cards only and had to have a friend provide payment. I rented from this vendor back in 2016 and I was able to use the same method of payment I was trying to use this time. When we finally received the truck all went well until time of return. We had to return the truck with the same amount of gasoline as when we received it. It was a short trip and as we gassed up we noticed the gas gauge was not working properly I ended up putting 90 dollars in and it wasn't until the truck arrived at the service depot that it finally registered that any gasoline was even put in. I ended up adding 50 dollars too much thanks to a malfunctioning gas gauge. The moving price wasn't bad but the service left much to be desired!! The vendor could stand to brush up on her customer service skills.Elena A.
Keep up the good workYVON D.
Great experience...easy process to rent and return...staff great and very helpful....thank you.norm B.
unit was clean, but was not driving well. all about pick up location was good, except they tried to charge us more then quoted price which was rectified after a little while. also they did not advise us of any specific time to return unit only the datedonald G.