Location was great. Pickup experience was not. App didn't work. My son was going to the driver, but kept getting message that license wasn't valid. Since it was early spent lots of time trying to talk to someone at uhaul via phone. Supposed to pick up truck at 7:00 am. Ended up picking up at 8:30. Put us way behind schedule
Linda T
Sundown Marine Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kennewick, WA 99338
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- 4,5 - Cote moyenne des clients
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Easy location to find, lots of parking that made it easy to get the truck parked. I had not selected a drop off location previously and this was not a problem at all. The man who helped us was very kind and the process was quick and easy.
Heidi FI was told that if I returned the trailer before the 5 day rental, I would be reimbursed for the unused days. This was not the case when I returned the trailer in Apple Valley, CA, They indicated that there is there is no refund for the unused days. I checked the agreement and to my dismay they are right. Oh well, what can I expect living in a fallen world.
Robert RVery good service and quite personable people to deal with. Will use them again.
Betty CTyler was spectacular, he made sure after a long drive from out of town that I got set up with equipment. Very professional and incredibly satisfied. Thank you!
Ryan B