The man at the counter would not help us when we had trouble checking in on the app. He stated he 'was not a U-Haul rep'. There was no cell service at this location to check in so we had to drive back to our house, check in on our computer, and drive back to pick up our van. We wasted 1 1/2 hours of our reservation. Very frustrating.
Charles G.
RND Parts & Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kenvil, NJ 07847
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Super friendly guy working shop where we picked up..no problems!
William K.Looks a little scary and run down lol
William S.Update the lock. Some of the letters are worn away.
Robert C.Pickup and reservation was very easy. However, had some trouble with the return process on the U-Haul app. Was able to confirm return over the phone with attendant, but would suggest updating the app for future customers.
Eric G.