Thanks Max.Kevin F.
Trailer Rental & Towing in King of Prussia, PA at Knox Auto Repair
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in King of Prussia, PA 19406
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Several things...the truck was dropped off at the wrong location, 40 minutes in the other direction than where I needed to go. When I got there, the gent said the previous renter never dropped off the truck. The only truck he had was a 10' with no ramp (I rented a 15' with a ramp). After striking out with another Uhaul location, I took the 10' unit. Poor experience with Uhaul, go to Penske.Caleb D.
The app was a little confusing when trying to check in. There should be a note to click Next once you verify that you located your truck. I thought if I clicked Next then I would be done and not able to find the key that was located in the lock box. This led to me calling customer service for help however if I was told to click Next I would have saved time and knew the approval process and key retrieval process was detailed on the next screens.Brandolyn B.
Driver side mirror FELL OFF the truck while driving Hard shifting while driving Pick up location was a scrapyard Highly dissatisfied experience!! Will NEVER rent from this location again!! Does not live up to what I know to be Uhaul Corporate expectations!!Jeffrey R.
The online process was terrible. I will never use it again.Dory C.
KNOX staff was friendly and very accommodating. I hope all the UHAUL satellites are like them.Gilbert S.
Nothing needs to be improved. The service was excellent.Steffon C.
Place was bad , not sufficient enough for UHAUL trucksJaya Prakash P.
Location was essentially a junk yard. My biggest problem, however, was the fact that the UHaul application took me almost 30 minutes to get approved after I uploaded all of the requested information. I tried to call the toll free number and was put on hold the entire time. So, it took a half hour for me to wait to get approved. Very frustrating.Eric Y.
Alert the customer ahead of time if city of drop off has changed from original reservation request.VICTORIA J.
The location is extremely hard to find. We missed it at first pass and then had to walk around after doing a huge detour to find it. Its unclear where to store the vehicles.eric G.
The guy I talked to max or as me and the guys like to call him Maxxi-boo he was born to rent uhauls it was so refreshing too meet somebody who's really living up to their full potential.David D.
The man was very helpful and nice. We missed the place the first time but called and he gave me direction and we found it very easily. It was close to our moving destination. We have no complaints.diane G.
apparently no longer will be a Uhaul drop center so wasn't very happy to see meEdward C.
I had trouble finding this place even with my GPS- was confusing to get there. Also by the time I had found it I wasted gas driving around so I was charged an additional $18 for gas!!! Location was closed (it was Sunday)WENDI P.
Pleasant experience. The folks at Knox we very nice and went out of their way to be helpful.Thomas M.
The employee was late. They showed up at 9:05 when our reservation was for 9am. Then the computer was running updates so they could not rent the truck to us until it was done. We sat there for an hour and 20 minutes before they were able to rent us the truck. Messed up our entire day and was completely unacceptable.Leann C.
Great service...personable and helpful staff!Linda L.
This location was very convenient to Villanova. Pick up was quick and easy. Thanks Max!Lawrence H.
Your app wouldnt send pictures on the first try, it took multiple attempts when i picked the truck up. And when dropping off, pictures wouldnt send at all. i had to call when i got home. If youre going to offer the app as a service, it should work. Minimally, i should be able to talk to a representative in the app if it wont send pictures when dropping the truck off.Matt V.
Was overcharged for gasoline by 3 gallons - I only drove 64 miles and added 4 gallons of gasoline just before I returned the vehicle. The gas mileage should have been about 15 mpg. It looks like I was overcharged. I will be calling UHaul customer service and disputing this overcharge as well as disputing this entire charge with my credit card company.jason W.
I would like to add 2 notes: First, I made a reservation and went to a separate location - only to find out that the business was closed, and have the owner yelling at me as though I should've known. Regarding the Knox Auto Repair location, it seemed a bit sketchy. It's not the kind of place you want to show up by yourself.Jesse N.
The vehicle was on the side of the building but the uhaul map said it was in front of the building. Other than that it was perfect!!GEORGE C.
I really liked the self-check in feature - it was fast (much appreciated on a cold, snowy day). Only thing I didn't like - I did not want to purchase extra coverage, but there wasn't an option to not purchase it. Thank you!CHRISTINE B.
I rented a cargo van and picked it up on a Thursday afternoon. Knox made the process painless and the vehicle performed well over the next 5 days. I dropped it off after business hours by simply locking the van and leaving the keys in their drop box. The next morning I received the final invoice via email. I recommend renting from Knox and plan to use them for our future van/truck rental needs. Thanks!Tom B.