Nothing, we were very impressed with you service. Merci.Jason B.
Trailer Rental & Towing in Kirkland, WA at U-Haul of Kirkland
Pour nous contacter
Kirkland, WA 98033
(E 405 Exit 18)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 8h am à 6h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Kirkland, WA 98033
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Terrible experience. Charged for fuel that was never in the truck. Worst UHaul experience of my life! WILL dispute charges with my credit card. Have fun issuing my chargeback assholes!!Benjamin C.
Customer service was good, I do not like that I have to park on the street, they should have parking inside the mall they are located.Renaud M.
This was so easy and the van was fun to drive!! Thank you so much!!!Marisa S.
I always get great customer service!! The guys go over and above!Lisa P.
After using the van I filled it before returning it exactly where the gas level was and yet, I was charge. This is a ripoff. Its a shame and will never rent from uhaul again. How dare you for such. I have been renting a long time never have I been disgraced and ripped like that. Is it because of the covid? Or a new scheme? This is a shameRichard A.
The team were Great!Eddie B.
I like to rent uhaul truck in Kirkland very close where I live two years I have rent uhaul truck in Kirkland Excellent customer service.Hong S.
As busy as it was, the employees working on Friday 4/2 and Saturday 4/3 were very organized and efficient in taking care of the customers needs. There wasn't any standing around. Thanks, Rodney FukumaRodney F.
Treat everyone the same. But they made good. Things happen. HAPPY Easter!Eddie B.
Your 24/7 check in through the app and your website is AWFUL. I tried 5 times. It crashed over and over. 2 hours prior to my pickup I was texted and asked to upload my drivers license, which I did. Upon arrival I signed into the app where it again asked to upload my license. Strike 1. Then it asked for a contact, which I input. Then it crashed. I started over. It asked again for my license. And then again for a contact. I put the same contact I initially put it and it said I couldn't put it because of the phone number. Obviously it remembered from the previous session and through me an error. Strike 2. I minimize the app to get another contacts phone number, open the app back up and it crashes again. Strike 3. I start over. Go through the whole thing again, enter another contact, then get to a screen where it gives me a truck number. The truck isn't in the lot. I say cannot find truck. App crashes again. Strike 4...!? I start over. Go through everything. And yet again need a third contact because your app won't accent my contact 1 or 2. Strike 5. I again get to the truck screen and it's telling me to find the truck that isn't there. I say it's not in the lot and then it gets me to another truck. I located the second truck and then the screen tells me it needs to authorize me. It waits and waits and tells me to start chatting with a rep. I send 4 messages in 5 minutes and get no answer. Strike 6. Finally someone replies and says they cannot verify me. They give me no solution or reason. Strike 7. I give up and finally go inside. The attendant who is fetching vehicles doesn't know how to wear a face mask properly and has all of his nose and most of his mouth exposed. Strike 8. I finally am given a truck after being onsite for 30 minutes. I start driving and then the check engine light comes on. Strike 9. Three strike outs, inning over, horrible experience. I haven't been this disappointed with a rental truck in my life. You need a new app with engineers who actually know how to code. You need to maintain your vehicles better. You need to figure out how to not ask for the same information over and over. If I give you my license once that should be it. I'm now concerned with the protection or my Information in your system as you don't seem to know how or where it's stored. There needs to be better training for your workers on COVID protocols and what is acceptable and not acceptable. Also, no one asked me to review the truck, check for damage, no one told me about the gas or mileage. No one verified anything with me. Terrible service, terrible vehicles, terrible app, terrible experience.Kimberly M.
I need to preface, I've used this location many times and think overall it is great. However, my experience with the 2 gentlemen that were there when I picked up were the worst I've ever dealt with. They were rude to me when I got out of my car which is whatever, they were doing there job to make sure I wasn't just going to park in the way, but when my fiancÃ© asked them where she could move her car the guy was a fucking sarcastic prick. I work in hospitality and would never use the tone or say what he said, so unfortunately with that experience I will not ever use the Rose Hill location again.Ryan O.
Hi, I would like to let you know that your staff was very professional and helpful. It was a pleasure renting from you. Thanks, CharlesCharles L.
Everything was very good and fast.ROBERT M.
Better parkingStanley S.
I've rented from here many times. Always a great experience. Customer service is good and you get in and out quickly. Never had any issues with the vehicles. Will continue to be my go to for rentals!Cynthia S.
On-site Customer parking would be helpful. Staff were friendly and the truck worked so i was able to get the job done. Thank you!Alexander M.
I forgot to grab my sunglasses in the van after I dropped it off. I went in to retrieve them and was amazed when he went right to them, held them up, I said yes and I walked out wearing my shades.ðŸ˜€Kathryn B.
Although the customer service was pretty good but uhaul could improve upon walking through a customer better if he/she is new to using a truck. The trucks although in mint condition could be tech savy like having backup cameras, Lane changing assistance and power windows etc to make it easier for customers to get comfortable.AKSHAY S.
Nothing, first class service, as always. Thank you!Jill J.
Excellent location and always helpfulEILEEN H.
The staff was very friendly!So B.
The clerk did not log in the equipment when handed the key. The clerk did not check to see that the truck was turned in to the wrong location. It was not until two days later when the correct drop off site called to ask where the truck is. I was charged for their mess up. I should charge them for the emotional turmoil. Never again.Mary M.
Very good experience!DOUGLAS G.
The customer service was great. Everything was explained thoroughly and there were no surprises. Even told me where I should park my car so it wouldn't be towed. I appreciate getting good service as it is rare these days!Paula A.