The actual sites for pickup and deliver were excellent! Having said that, UHAUL Reservations gets a big fat F minus in the California (Bay Area) region. You would think by now an adjustment would be made for the volume of people leaving California to other states and needing one-way rentals, It would appear the only adjustment UHAUL made was to raise the one-way price and leaving the customer hoping and praying the vehicle needed was actually going to be available. This business model is in no way customer service orientated, and reflects poorly of a historically well known brand. You cant blame everything on Covid19, but I'm certain that will be your response. Get it together if you want to restore your well known brand name. Steve SuchonSTEVE S.
Trailer Rental & Towing in Kuna, ID at Indian Creek Sports
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Kuna, ID 83642
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Be promt when customers walk in. As for U-haul as a company, have the equipment you are supposed to guarantee for your customers. You really screwed up our moving day.RAFAEL D.
Indian creek just did what was sent to them via U haul. Com. I could not get a 20ft truck close to my area so had to cancel one reservation to another. We the .com customer service agent never asked me if I needed extras( blankets, dolly). Its advertised $29.95 per day 72 miles free. I was charged $105.00 plus for one day and went less than 72 miles. Need to fix your advertising.Ivy K.
Reserved at amity store then was told p.u on warm springs that is 5 miles further than the 20 I had already drove. I had them transfer to Meridian road which was 5 miles from where I live. Your guarantee is not worth the paper it is written on. It is a problem with corporate not with the individual locations.Kevin W.
Joe was awesome and extremely helpfulchris L.
Easy and convenient pickupRandall H.
Your App is very difficult to deal with. I have used the App several times. It keeps saying I do not have a reservation when I clearly do have a reservation. I have to call the customer service number and wait on the line for 30 + minutes to have them say I need to log on and say I don't have an account. Why does this still happen?james A.
Five starsDAVE M.
Just had to use the app to return the truck but that's a hassle.Shawn P.
I rented a trailer on short notice and really appreciated the great help I received. I would rent again just for more of the same personalized service!Paul G.
Thanks for all your help.GREGORY J.
The friendly knowledgeable staff is amazingJeffrey D.
Awesome customer service.Klaus R.
Awesome experience. The folks at u-haul we're very accommodating. Will rent again if needed.sunny R.
Nothing to improve this location by far exceeded any other Uhaul location. I have rented from in the past and there have been many to compare to. They were extremely efficient on intake and return very impressive!Joshua H.
Location was easy to get to. Drop off went quickly. No issues.David B.
Nothing, they did an amazing job. Thank you!Stephanie M.
The appliance dolly was not in the truck, which the owner warned me of, and I left without it. I did not make sure it was there. I drove the truck back to get it. Otherwise they rock.Edward M.
Very helpful lining up a unit for me to rent. She checked records to confirm my name was registered to rent the unit days before my pick up date.Dan R.
Nothing to improve...everyone was so helpful and courteous. I recommend everyone use them. Thanks!Ron R.
Kuna is out of the way for everyone not living in Kuna. I was switched to this location with no other alternative location.Michael J.
Very helpful and great service.Robert M.
Not to many choices for drop off or rental.JACK L.
Everything was awesome!!Randy E.
Nothing! Joe and his wife at Indian Creek Sports/Uhaul were fantastic and helped us with our uhaul choice! Their customer service is why we'll be back!Myrna E.