Very good and friendly place.ROBERT B.
Trailer Rental & Towing in Kyle, TX at Safe N Sound Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Kyle, TX 78640
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
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The uhaul attendant was rude and off putting both at the time of pick up and drop off. There was no clear indication at the time of pick up that my uhaul rental had a cap of 4hrs of service (as she stated, â€œyou'll get the uhaul back this afternoon, right?â€ (which I did), and then the attendant became upset when I was past the hours of service. When I originally placed the order for a uhaul, I also placed an order for furniture pads and a dolly, only to be told that those items were unavailable at the time of pick up. This, of course, interrupted our moving day because we had to purchase said items at the store. The attendant failed to inspect the vehicle for any damages and stated, â€œI know where all the scratches areâ€ without indicating damaged areas on paper. Overall, my interactions with the attendant were poor. The vehicle itself worked great.Uriel N.
Very satisfied will the service and friendly attendant.harvey F.
The owners here went way above and beyond! I had originally called to verify if they had what I needed on site, and the answer was no, however the owner called around and somehow managed to get exactly what I needed delivered to the site just as I needed it! As I was walking to pick up this truck, it was extremely helpful to be able to use this location.Janet V.
Would have been nice to know that I needed to have my secondary contact available to pick up the phoneJacob G.
I would allow customers to drop off the Uhaul at a location nearer to them. We had to drive over an hour to return it - that was a bit inconvenient but overall a great experienceSteven C.
Great customer service from employee!!! 5 stars!Dolores R.
We have had to rent a UHAUL a few times in a short period of time and I couldn't be happier I chose this location. Vicki and Tim are kind, knowledgeable and very efficient. Check-in and check-out has always been fast and super-easy and doing business with them has been a very positive experience. I highly recommend this location if you need to rent a truck in the Kyle area.Heather T.
This is the best customer service I have ever experienced when renting from U-Haul. The lady attended to my emergency needs by staying past closing time to make sure that I got a truck that day. She made my customer experience outstanding and made me felt valued. Thank you for your excellent customer service.Robert A.
Tim M. was a pleasure to work with. He exudes knowledge, is extremely friendly, and professional in dealing with the customers. I appreciated working with him. B. EspinozaBarney E.
Best experience of my life! Take notes from this location!!Clinton K.
Fix the computer glitches. Not the employees fault. She was very nice.JENA G.
Staff at Safe N Sound are super friendly and helpful.Geoffrey M.
When I arrived on site, I checked in via the mobile option and was able to locate my truck. Once I scanned my drivers license, I was instructed to go inside and get the keys. However shortly after going inside, the person in front of me in line left and took my truck. When I informed the desk associate, they blamed it on 'the system' not working correctly. Normally this would not be a big deal, but that means the truck they gave me was taken from someone else's rental. It also took another 40 min to get it setup for me and they did not extend my overall rental time. Next time, would it be possible to have the keys already set inside the lockbox so that I can retrieve them? What's the point of a mobile touchless check in process if I still have to go inside and get the keys?Jeff F.
Fast easy and great service.Carrie R.
Agent was courteous, efficient and kindðŸ˜‰Sheila C.
Vickie was very professional and had great customer service. She is a hard worker with great customer service. I caught her closing up shop after hours lol. With her help I was able to move with ease. Thanks VickieSamantha B.
lower mileage rate:)Frank H.
Friendly and courteous staff. Quick and easy which is a super plus under today's circumstances. Overall, excellent service.Leticia H.
Great customer servicePatrick M.
Woman in charge (at front desk) was very helpful, went out of her way to assist.David B.
Maintenance on the trucks would be niceIsaiah jacob G.
Staff is courteous and committed to customer service and excellence.DAVID CURKLEY M.
Truck was filthy when we went to rent it. We were more than accomodating since according to owner all trucks were double booked this week. When we get our truck it the cab is dirty and there is trash between the seats. There was an empty urinal with dried urine in the trash area. Truck was obviously not cleaned between renters. I made sure to complain to owner who blamed her husband for not checking in truck correctly. She did give us a credit for the inconvenience. We still had to take truck as is..we had no other option. When I returned vehicle no customer service was to be found with the owner. She did not apologize or even say thank you. She obviously cannot handle stress and it shows. Will never rent from this location again. Period.RENE DANIEL A.