Owner was friendly and helpful
Robert B.
Aveen Motors LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in La Grange, GA 30240
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
They were not at the location at time of pickup and we were 2 hours late picking up the uhaul. They were not at all professional and didn't appear to know what they were doing.
Amy M.The person at the place we returned the uhaul to was unfamiliar with the check in process and spoke little English. He was very kind though and said to just leave the truck nd all was good.When we had not received our receipt by the next day, we called. We finally received our online receipt that said we returned it that morning at 8 am when we actually returned it at 3:30 pm the day before. We did not see the text from uhaul to take pictures until after we had left. Perhaps all this could be sent in an email the day before so we know what to expect prior to using uhaul for those of us who have never done this before. In the end, all was good!
Suzanne S.Location is supposed to be a 24/7 truck share but it is not. Got to the lot and the gates were locked. Called the number and the owner said he would be there in 10 minutes. Instead it took 30 mins and he sent a different person who couldn't unlock the gates. That employee called the owner and it still took another 5 mins for him to show up! Also I paid extra for the appliance dolly with the straps and only got the basic dolly.
Brittney E.Worst experience while using uhaul. Not only did the guy not listen to what I was saying regarding that I had already completed and paid the check out, but he swore I never had a reservation and said we need to make one. He set up another reservation for more $$$ then the first completed rental , but he just double charged my card which I won't get back for 5-7 business days. The guy was rude, didn't care , and was inconsiderate regarding the rental process. All of this just to be told , “call the 800 numberâ€. The uhaul was disgusting with food, dip stains and dirt in the cab. I was told days ago I would get a call from the area manager and yet to hear a word from them. Worst experience yet.
COLTON S.