Nothing at this time.Christopher L.
Trailer Rental & Towing in Lakewood, NJ at Carasaljo Inn
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Lakewood, NJ 08701
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3 Average Customer Rating
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The office at Carasaljo Inn was dirty and cluttered. The representative was disorganized. He did not discuss the insurance policy, the refueling policy, or anything else that might be needed for the rental. He took a phone call while he was speaking to me. I had an unfortunate accident while driving the vehicle, resulting in damage to the vehicle. The representative did not collect a statement from me or file a police report, because he didn't want to deal with it. He said he was going to lie to his boss and say that his computer was down, so that he would not need to fill out the reports and take a statement. No Uhaul representative contacted me for any kind of statement about how the accident happened. Instead, I received an email with the damage report based only on the UHaul representative's incorrect explanation of what had happened. Based on his incomplete and inaccurate description of what happened, UHaul said they were going to deny the insurance claim for the damages. I was forced to contact UHaul's customer service reps in order to explain the situation and find a way to file a proper report with the correct details of the accident. The on-site representative's unprofessional and dishonest behavior made the entire situation worse, resulting in a bigger issue for me to deal with.JASON C.