They were on time and ready to work!LEANNE S.
Trailer Rental & Towing in Lancaster, PA at Peace of Mind Self Storage
(U-Haul Neighborhood Dealer)
Lancaster, PA 17603
Services at this Location:
- Mon-Fri: 9 am - 5:30 pm
- Sat: 9 am - 2 pm
- Sun: Closed
Special Operating Hours
- 7/5/2021: Closed
- 10/16/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Lancaster, PA 17603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Keep up the good work!CHRISTOPHER B.
excellent service - will definitely go back when I move my son back to college in August.RONALD R.
Minimal people contact. Return procedure ridiculous.VICKI R.
Nothing everyone was great. !!!JOHN R.
The website wasn't working correctly for me to return the truck using my mobile phone. Other than that, everything was fine. The staff @ Peace Of Mind Self Storage were SUPER friendly & SUPER helpful. I will highly recommend this location to everyone I know looking for storage or truck rental.Bruce M.
I returned the truck after hours. No one was thereNATALIE M.
Customer service was amazing. This location is the best. I wish I could remember the name of the lady that helped me but she was a great. The truck I had reserved was not available because the customer hadn't returned on time. She gave us a larger truck for the same price as the small one and even though this is standard customer police she was really apologetic and courteous!!! Such a supreme pleasure. Thank you for making this stressful moment go a lot smoother, you're the best.JASON R.
Good customer serviceJohn J.
We had to change the size of the truck after realizing the one I picked wasn't going to be big enough. They were able to get me a bigger one right away. They always have excellent service.JERE B.
Just some better directions for drop off. You guys obviously have a great system, but I didn't know how to deal with extra charges. I inadvertently went through a toll that didn't have a cash lane, and I don't know how to deal with the charge.william A.
There was an empty cigarette box underneath the seat. I got the truck on full tank of gas used less then a quarter tank of gas and was charged $34.00 for gas plus an extra rental fee. The guy in the office wasn't really pleasant. I am unsatisfied and confused with this service. I rented u-hauls from other places and will not use this location again.Neomi R.
Carrie, at Peace of Mind was wonderful! She was SO helpful! She never tired of my questions! A+!James H.
could not be more pleasedJOHN K.
I returned the truck with a full tank when started with 7/8 tank. They charged me for the few extra miles at $.40. So I gave them more gas and had to pay for going over a few miles.James E.
Two issues were experienced with the truck. Being average height, I thought the pull down strap for the roll up door could have been 6" longer to make it easier to reach. In that same manner, the grab handles to get up on the rear bumper could have been one bolt lower for easier access. Thank you.henry B.
I had the van/truck for 1.5hrs! That was all! $30 for that amount of time seems ludicrous.Louise D.
Everything was incredibly easy! The truck was clean inside and out, and ready to go.DANIEL P.
Nothing the attention that your get from the staff that works there is beyond expectation.. Great customer service!!Yordani Marino J.
Maybe have a sign pointing where to drop trailer on site.Jennifer R.
Super easy contactless pickupGabrielle C.
Gas tank was half full. Had to fill it up befirw turning in.. check-in was made difficult by a representative named Connie over the Uhual aoo. Poor experience.Jonell R.
The customer service we received from Peace of Mind Self Storage & U-Haul was truly outstanding and professional. We previously scheduled the U-Haul rental of a 15 foot truck for Friday, October 16th. On Thursday, October 15th, we had to reschedule for Monday, October 19th since our U-Pack delivery from Jacksonville, IL was not going to arrive on October 15th in Lancaster, PA's U-Pack Service Center as U-Pack guaranteed. It would arrive sometime late Friday afternoon. Friday morning 8:00 AM U-Pack called and said the delivery has unexpectedly arrived. I called Peace of Mind to see if the truck was still available, and if we could again reschedule for the morning of Friday, October 16th. They were very accommodating and understanding of our situation. We had family members taking off work and travelling from Maryland to Pennsylvania to move our daughters furniture to a new apartment. We were able to get our much needed U-Haul truck and complete the daughters move. Thanks so much to the folks, Carrie and Gary, at Peace of Mind for making our furniture move a success. Deeply appreciated. Will definitely use Peace of Mind Self Storage & U-Haul again.Wayne M.
Very happy with the overall experience. Friendly service, clear instructions, highly recommend!Scott B.