Easy rental process and overall experience better than anticipated.
Terry C.
Trailer Rental & Towing in Langley, BC at AAA Auto Electric Ltd
(Concessionnaire U-Haul dans le voisinage)
23359 Fraser Hwy
Langley,
BC
V2Z2K6
Services dans cet établissement :
Pour nous contacter
23359 Fraser HwyLangley, BC V2Z2K6
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 8h pm
- Dim : 9h am à 4h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Langley, BC V2Z2K6
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
Nothing terribly bad to say but nothing really great either. I didn't feel the rental vehicle was safely cleaned prior to use and with covid 19 present I took my own time to Lysol the whole inside. The owner of AAA was okay to deal with. Overall, I'd much rather have dealt with an actual Uhaul location but for some reason the Uhaul representative when I called to book didn't provide me with that option.
SAM A.- Rating:
- 3.0
Nothing really. The yard was a bit tight, but definitely doable. Baljit was very polite, cheery and helpful. A good guy. He clarified every issue I had, and made the whole experience quite pleasurable. Thank you.
DANIEL E.- Rating:
- 4.0
Service: EXCELLENT!! Location: GOOD BUT SMALL and DISORGANIZED Equipment: MECHANICALLY OK BUT WELL USED/DEEP DIRT
IRVINE G.- Rating:
- 5.0
Easy. No hassle
TYLER N.- Rating:
- 5.0
The Uhaul Operator went above and beyond to accommodate my rental needs. Thanks
MATHEW H.- Rating:
- 5.0
Great business owner. Great customer service. Baljit was super accommodating and great communication .
Jessica B.- Rating:
- 5.0
Excellent service, very friendly
TYLER A.- Rating:
- 2.0
Vehicle assigned by online pickup was boxed in and they could not move vehicles due to space restrictions. Attemped to reassign another easily removed vehicle , but had issues delaying the process by 30 mins at least. Gentlemen were friendly and courteous however we were late getting started.
PHILIP C.- Rating:
- 5.0
Customer service (Gill) was very helpful. He helped a lot.
amarjeet S.- Rating:
- 5.0
Very friendly and helpful people, would definitely rent here again.
WILLIAM M.- Rating:
- 5.0
Put the keys in a drop box instead of the Ignition.
JEFFREY L.- Rating:
- 2.0
Like going into a filthy service garage. No COVID protocol in place, no safety glass for the worker. Attendant did not where a mask but did have gloves on.
DAVID R.- Rating:
- 5.0
I was a little wary after reading some comments and reviews, but this location served us very well. We needed the uhaul in the early morning, and he allowed us to pick up the truck the day before, with no extra charge.
Benjamin D.- Rating:
- 1.0
I would never ever recommend this place to anyone for any service. The mechanic guy was rude. It was Sunday and we expected that the office is closed so we can just drop off the truck at the site and leave the key in the box as per instruction. It was 8 pm and he was there and he told me," I thought you were coming at 4 pm." He made it appear like I had to freaking ask him to stay that late. (Common sense). We got the promo for $58 for a day, but he ridiculously charged us $55 plus tax for being a few hours late in returning the truck that same day. The lady agent in Nanaimo told us we can actually return it same day even at night without extra charge. The important thing is no damage and the truck has to be there before office opens in AM. He could not understand that there is a $150 rental deposit fee. He had to read the paper and computed several times too. He was not accomodating at all as he argued about the price. The office is very messy and dusty. I am sorry but this is the worst rental drop off location our family has ever been in our lives. I have also never met such an arrogant guy in BC so far. I will put in a bad review about this location and spread the word to everyone we know. This is the only time I have ever put in a negative review online. I would respectfully suggest if you could please review and investigate this location as we all know that U-Haul has a very good reputation and this location will ruin such a good company. Thank you.
Clarissa A.- Rating:
- 1.0
I told the counter attendant I wanted a one way to Vernon BC, he booked me a one way from Langley to Langley.... Place looked like a crack shack
KRISTIAN GEORGE W.- Rating:
- 1.0
Don't use AAA auto as a “friendly neighbourhood dealerâ€
JONATHAN MICHEAL I.- Rating:
- 1.0
on July 16, around 1:30 pm we arrived to AAA Electric located on Fraser Hwy in Langley BC Canada on Fraser We (2 old people) came to rent uhaul vehicle trailer which was reserved earlier online under R.W. Baljit (the owner) which appeared to be an Indo-Canadian, gave us attitude from the start. He was visibly ticked off at the whole uhaul thing. "I won't rent to you because I earn 120$ per hour and I don't have time to do that" "why don't you call towing company instead" He look really hard for excuses NOT TO RENT the trailer "I won't rent to you because I don't believe that you have a vehicle to transport" "I won't give it to you unless you satisfy my doubts" and on and on and on. . He made us send copies of registration papers, owner's driving license (the vehicle to be transported was in Surrey and the owner was at work in another city so we had to scramble for both) He insisted that the vehicle must be insured (which it was, but is it really a requirement for transport?) Then, he looked up Mr. W's address as shown on DL on google earth and made disparaging comments about his residence. Then, Mr. Baljit demanded "employer's phone number" of Mr. W claiming that he needed to verify with his employer … what exactly? Mr. W complied with this unreasonable request as well. Then Mr. Baljit demanded MY phone number, which I refused to give to him. (I was not a driver not a customer, just tagged along with Mr. W). When I used my cellphone to call my daughter he assumed I was calling uhaul to complain and laughed sardonically "they won't help you, they will just run you in circles, and I don't care". When I stepped outside he told Mr. W that I was being difficult. In the end he spewed anti-Semitic abuse against Mr. W. (" you are Jew?! blah blah blah..."). We complied with all his requests and tried to keep our mouth shut but we were extremely upset by this ordeal. If it weren't the only vehicle trailer available in the 50 km radius, we would have walked out after the first 1 minute but instead were forced to endure the abuse for around 35 minutes. I don't care what kind of electrical talents he has, Baljit is an abusive person. We understand that Mr. Baljit might have no financial incentive to rent your vehicles given his high income as a mechanic, but UHAUL is ultimately responsible for actions of their agents. They Enduring racist and antisemitic abuse should not be a requirement for renting uhaul fleet.
RONALD PERRY W.- Rating:
- 5.0
Very helpful. Will use again and highly recommend to everyone.
TONY HEINRICH J.- Rating:
- 5.0
Was a very stressful experience as when The trailer was picked up noticed that the tires were bald. Which left me wondering about a flat (which there wasn't a spare) and more importantly a blow out on the highway.This I believe is no fault of the location.
DANIEL WALTER S.- Rating:
- 5.0
Great customer service very pleased with friendly staff.
Amritpal G.- Rating:
- 5.0
excellent service
MINH TRONG T.- Rating:
- 3.0
great customer service. Man was very friendly and helpful. Was a pleasant experience.
rhonda may B.- Rating:
- 1.0
Have the correct equipment that is ordered online, when customers pick time for pick up don't have the system change it, twice. Online I booked a 20 foot truck and we arrive to pick up to find out it's only a 10 foot which the first location couldn't already offered us instead we pay more money in milage to get the truck when we needed the bigger truck that we had orongqlly ordered. I will NEVER recommend uhaul to any friends or family. I will make sure I share my experience through social media because I'm shocked and disappointed with the service I received on what's suppose to be one of the best days moving into your first home.
BLAIR S.- Rating:
- 3.0
Guy was helpful & pleasant.
Gavin david B.