Sherry is an amazing gem. This is the first time I have rented. I called before the rental, she explained everything to me. She was there when I picked up and returned. She is very efficient, effective, understanding and friendly. A truly great asset to your business. would definitely recommend. Please make sure she gets positive ratings and feedback. I moved my niece from one fifth-floor walk-up apartment into another fifth-floor walk-up, so I was exhausted. Thank goodness the rental process was easy and predictable. Many thanks.HEIDILYDI Z.
Trailer Rental & Towing in Lawrenceville, NJ at Motel 6
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lawrenceville, NJ 08648
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 3h pm
- Sam - dim : 10h am à 3h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lawrenceville, NJ 08648
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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Location was excellent, in-person assistance could not have been better. Website on the other hand was nightmarish. If the Motel 6 employees had not been there to help, it would have been hopeless.Paul G.
I had a very bad experience with the truck. I rented the 26' truck after loading the truck and going to unload it started to rain and the wipers were broken and I was stock in the rain and almost crashed so many times after stopping every one mile and slowly driving 10 miles per hour on the high way. I although took a video of what happened. This wasn't very safe I hope you guys fix those wipers before the next customer use the truck so they don't go through what have happened to me. Not very professionalMENA M.
Reserving online via mobile phone was not simple or straight forward. It needs to be improved. Its possible it was confusing for first attempt. Future attempts may be easier and quicker.Shehzad H.
We returned the car before due time but the guy didn't submit that on the system which resulted in a call from your end asking why i didn't return the carEmad A.
I love the guy that works at the front desk! However the trucks are almost always dirty. I rent quite often and have only once got a truck that I didn't have to clean out before I used itRachel W.
The person handling the transaction was very rudeXinyi Z.
Dont ever go for pickup at this location, the owner of motel 6 doesnt know anything and he will just kill your time by taking 20 mins for each customer. Also, if you ask him to speed up he insulted me by refusing to deny the rental and asked me to go for a near by Uhaul store and was very rude. I dont know why Uhaul partnered with this place to begin with.kalyan C.
The need for additional proof of ID is not beededBryan J.
I didnt find place to grab the key for my vehicle. I tried customer care for 30 odd mins. No one helped meRutul P.
i would not rec this place to anyone this pick up cost me money and time UHauk did not do the right thing sending me here instead of our agreed place and timeRay S.
Truck was there. Rented equipment (handtruck, etc.) was not there.Benjamin S.
better customer serviceSaniyyah B.
The pick-up location could not have been more unprofessional. It's a run down Motel 6. The attendant was terrible and of no help. She told me the van had 1/2 tank of gas. And that I had to return it with 1/2. I get in the filthy vehicle and see it has 1/4 tank. So I have to drive back. I tell her the situation and she doesn't believer me. So I start the vehicle up to show her and she says, oh that's funny. Well okay I'll re-write the contract which took another 19 minutes. Oh and there is no way this vehicle w as cleaned to be Clovid-19 compliant. I had to wipe down the entire front with my clorox wipes. I will NEVER rent from this location. And honestly will look at other companies to rent in the future. Respectfully, Gary SilvermanGary S.
The truck had a flat tire. There was no lockbox or key code, I had to speak to a person through a glass window (which was impossible to hear through with rt 1 traffic) in order to get the key. I paid for furniture & appliance dollies, but neither were in the truck. I had to contact u-haul customer service multiple times, the person with the keys who happened to have an appliance dollie, the local manager, as well as the man who fixed the tire. I scheduled for an 8am pickup, but couldnt leave the lot until 9:30. Everyone I spoke with was professional and worked to accommodate, but for the $200 I paid for my rental, I expected better than having to wait around for 1.5 hrs and make multiple calls to pick up a working truck with the equipment I paid for.Richard E.
we had to come twice that day because no one was there to help and then we had to wait 30 minutes because they were using the truck for their own needs.Nikita H.
Picking up from here was a nightmare. I completed the pickup procedure on my phone, but there was no explanation of how to get the key. It turned out, they motel staff have the keys, but they would not give it to me due to an incorrect understanding of how the checkin procedure works (they thought I needed a text message with the truck name and wouldn't give me the key otherwise.) This was only resolved after calling UHaul and having them call the motel to tell them it was fine. Will not use this location again.Matthew O.
Dingy location No signage Lackluster customer service Charged for a dolly even though I said I didn't want it Manager licked his fingers while filing paperwork (pandemic) I didn't even choose this locationGabriel Y.
The rental process for this location was time consuming and difficult. It was not worth the effort and I would not advise anyone I know to go through it.Lindsay A.
I arrived and the man behind the counter could not communicate clearly with me through plexiglass and a mask (I'm pro-mask) and then had trouble with the system. Had to wait 10 minutes while he figured that out. He then handed me the key without telling me where the truck was so I had to go find it literally in the middle of a tropical storm/hurricane. I also got in and realized there was only half a tank of gas and that I was to refer to my contract in regards to how much I needed to fill it up before returning. Despite looking, I was unable to find any contract details telling me this so I had to gamble and take it back with half a tank. Finally, I got no information on tolls and whether or not I could use EZ pass or had to pay cash. Traveling to Massachusetts, there are not cash tolls so I had no idea how that situation would work out. Overall, poor experience to the start of my rental.John K.
Make it clear that the drop box is the office of the Motel.Taylor C.
Although I paid with my business amex and declined the "Safe Move" insurance fee, they made my driver leave his license and credit card for "Collateral" and then charged his card INCLUDING the Safe Move fee. It was supposed to be a 'Mobile App" service. Now I am waiting for the billing to get sorted out. Annoying.Alejandro N.
At this location the front desk needs to be a little more patient with customers. I tried to tell him about a small tear in the seat on passenger side and his response was quick. They were renting trucks and doing hotel rooms at the same time .the wait was not goodNina A.
The drop off was easy and fast.Edith W.