When I arrived at the location I was given after making an online reservation for the van I needed I knew immediately there would be challenges. There was one employee at the location who was also the gas pump attendant. He have me a phone number to call. From there I spoke with who assume is the owner and had to send him my license via text because the link I was sent didn't work for online check in. Basically instead of having a customer service representative on location, you arrive and call a guy. We also rented a utility dolly and the attendant on premises was directed by guy on phone to put in van. He tried giving it directly to me but I asked him to put it in the van and he aggressively tossed it in. My recommendation is do not use the online service. Go directly to a dealer that has staff in person and make your rental arrangements.
Meredith N.
Express Fuel
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lawrenceville, NJ 08648
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- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Excellent experience!!!
NICHOLAS G.It would've been easier to find had it been identified as a gas station.
Jennifer O.Racially profiled with gas attendant
Doshanea M.Gas station location made it super convenient to replace gas used during rental.
Suzanne H.