Working with National Investment Corp was an easy and simple process, would highly recommend,Raymond N.
Trailer Rental & Towing in Ledgewood, NJ at National Investment Corp
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Ledgewood, NJ 07852
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Let the customer drop truck off at different locations!!!! Cost me an extra 35 dollars having to drive it back! There was a different location.4 miles away! That's unfair!James A.
The gentleman that assisted me was very nice and hospitable.Paul D.
Uhaul rep was great. Other employees didn't seem to mind that there was a customer waiting for 10 minutes while they had a harsh, profanity laden conversation.Daniel G.
Phil was amazing!! He stayed late to help us check in for our UHAUL. He was so friendly and helpful. I would rent again without a doubt from this location because of Phil. He also answered all my questions the day of. The equipment was clean and it was so easy. 5 stars for Phil!Leigh S.
Facility was a dump. I received word that my pickup had moved to this location, and the hours of operation were 8AM-5PM. I arrived at 8:15 AM and it was not open. Someone arrived at 8:20, and said they would open at 8:30. When I finished with my rental, I called this location TWICE to see if I could drop the trailer at another location that was nearer to my home, and received no answer. I returned it to this location, and no one was in the office to check it back in. Very disappointed.Kenneth R.
Don't make it so hard to pick up the rental.Jaime B.
There was no issue with the equipment. However, my confirmed rental in Parsippany was diverted to Mine Hill 30 min before my scheduled pick up. This resulted in me driving at lest 20 miles out of the way for the pick up & returning of the equipment, which translated into 2 extra hours of time and more money in gas. As a loyal U haul customer, I'd like to know what can be done about this. Thank youJames G.
Have better outdoor signage to direct customers on where to go to check in or drop off. Correct the address on the webpage so it's accurate. Not good when some ant find it easilyGerard P.
Quick and painlessJustin K.
U-haul should have the truck and equipment available at the location, time, and day that I originally reserved.Matthew A.
very friendly! had a great experience thank you!JACOB D.
Being charged for fraudulent amounts.Jason C.
Philip was awesome and pleasing.Bret P.
Everything was great no complaintaJeremy W.
This is not the correct address for pickup, this address takes you to a different UHaul location. I started my online check in at this location and when I couldn't find the box with the keys I found the correct location and went there. Then I tried to complete my check in and it skipped over most of the process and would not let me start over to retrieve the key from the box. I also could not confirm any damage or upload pics. I had to go inside to speak to someone because no one was answering the phones. They had the key in the office and not the box outside as the contactless pickup should.Joseph S.
Very unhappy that the largest part of my bill was the mileage to pick up the vehicle and deliver it back to you. Have used U-Haul for one-way rentals in tha past and had plenty of time since the reservation for a vehicle to have been available locally. Even if I had to go that far to get it, I should have been able to drop it off locally.Edward D.
First thing is to open at 8:00 AM like the reservation. Three customers including myself waited until 8:35 AM until they unlocked the door. They only had one rep handling everything so I had to wait for the customer in front of me to check in even though I checked in online to "save time". Then i hooked on the car transporter to my truck to find a broken wheel strap. I had to go back in to get switched out. I worked for Enterprise for 24 years as a Controller and I would have had an issue if any of our branches treated a client in this way. Horrible experience.Patricio H.
Provide GPS navigation in vehicles.Stephen M.
Didn't include the additional items I paid for. The online truck pickup was horribleJose B.
The dealer did a great job but the reservation process through the 800 number was awful. They just don't care! This was a last minute rental for picking up a trailer 4 hours after the reservation was made. When I called the 800 number the woman I spoke to told me there was a trailer available in Mountain Lakes and I was sent a reservation confirmation showing Mountain lakes as the pick up location. After I hung up the phone I received another e-mail for On Line check in. After completing the form I called the Mountain Lakes location and was told they had no reservation for me . They were nice enough to check my reservation number and informed me the reservation was for Mine Hill which was more than 15 miles in the opposite direction that I had to travel. They tell you to go 1 place then switch it without informing you. I will say that when I went back and reviewed the e-mails from U-Haul the On line check in did show the change in the pick up location in small east to miss print. Customer service from U-Haul is terrible!Robert S.
Service was great. I got a little bit lost trying to find the main entrance. ThanksCharlotte A.
Great customer service!Raymond H.
Absolutely nothing to improve the level of service. Anthony was a young professional and answered all questions and had extremely exceptional customer service.FELIPE G.