No one helped me hook up the trailer
Mitch B
Rentoor LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Leeds, AL 35094
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
As stated previously, your “customer service” is atrocious. 2.5 hours to dispatch because your support personnel were so incredibly rude to the U-Haul agent and me. I was told initially, and rudely, that support could not talk directly to a customer. 2 hours later, I was asked to walk out on the lot and get them the vehicle numbers.
William CCorner gas station with a very pleasant lady working the counter. She had some problems dispatching, so she called you for assistance. The way that she was treated was disgusting and bordered on outright racism. You treat your customers like crap but you treat your agents even wise.
WILLIAM CTrain the people. I was there for an hour trying to get the trailer and leave. I had already booked everything online. Also I was never informed of what time I needed to return the trailer at the drop off location that I picked but was charged another days rental. Then it took me 30 mins to go thru the drop off process by myself. U-Haul expects way more out of the customer than they should. You charge way too much for all that I had to go through and do.
Kevin WI wouldn’t want to drop anything off had I been by myself. Very poorly maintained building and area. The fact the uhaul app couldn’t read my location just made drop off in what felt like an unsafe location even worse.
Andrew S