The clerk was very unprofessional and when I asked if he was going to help connect the trailer to my vehicle, he replied for 50 $I will connect it.
Dimis C.
Trailer Rental & Towing in Leesburg, VA at Valero Route 15
(Concessionnaire U-Haul dans le voisinage)
13232 James Monroe Hwy
Leesburg,
VA
20176
Services dans cet établissement :
Pour nous contacter
13232 James Monroe HwyLeesburg, VA 20176
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 7h am à 6h pm
- Dim : 2h pm à 6h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Leesburg, VA 20176
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 4.0
A little irritated that we were charged for 1 gallon of gas at $10 when the truck was returned with just more than half a tank as required. Other than that all was well ~ thanks
Christopher F.- Rating:
- 1.0
Left taillights bot turn signal and brake light stopped working with 5 minutes of me picking up trailer. Brought back to location and they refused to do anything about it.
NICK A.- Rating:
- 2.0
Both Leesburg-VA store have such a horrible customer service, I contacted the 1800 line and I ended been lied to. Tried to call Uhaul customer service to make things right and one person put me on hold another one hanged up and the third one promised me a manager is gonna call me shortly which hasn't happen
Pedro Edwin L.- Rating:
- 3.0
Was much farther out than we expected and traveling to return there added lots of miles we ended up paying for. This was very frustrating.
Craig B.- Rating:
- 1.0
Have them make a better lot to park them and better customer service if I was you all I would take the uhauls away from them was absolutely horrible location
JASON F.- Rating:
- 1.0
I said yes, the equipment was clean and well maintained but it was not really, trailer was parked in knee deep grass and mud. Personnel never came out of the building to assist in hooking up the trailer, never explained the operation, did not have the correct trailer plug "extension" to connect to a "flat 4" connector. Poor representation of U Haul standards.
Kevin B.- Rating:
- 3.0
The check engine light came on from the beginning to the end of the rental. The fuel tank was nearly empty, and required fuel relatively immediately after pick up. When the contract was closed I was erroneously charged for a MoveIn insurance I don't remember choosing at checkout. Finally there was mud all over the cab of the truck, disgusting.
Antonio Q.- Rating:
- 1.0
The site did no inspection , assessment of trailer, assist or instruction with hook up. They just gave me the rental agreement and said to call u haul if questions. Toward the end of the trip I found, after poor braking, that there was NO hydraulic fluid and I had NO trailer brakes. Very poor experience for us and would NEVER recommend my pick up site and will be Leary of u haul in the future.
Brad O.- Rating:
- 2.0
Make sure when scheduled for pick up that the correct person is there. The man there didn't know anything about it so had to make phone calls in order to pick up
Clair S.- Rating:
- 5.0
a little awkward in that uhaul office was closed and gas station owner just wrote down info on back of receipt, but turned out perfectly!
ROBERT T.- Rating:
- 2.0
There was only one employee at the site, the gas station cashier, too busy to help with attaching the trailer, and only very limited moving supplies.
PAUL R.- Rating:
- 2.0
I guess this is a satellite location but the guy there was not helpful at all. He just told me where to drop it - didn't offer to help unhook it (didn't even come out to inspect it) and then I had a wait for him to finish his cigarette inventory before he'd check me out. I would NOT go back there.
Randolph F.- Rating:
- 1.0
My experience was indeed horrible with them. I regret it to the fullest!!!!!!!
LATRICHIA H.- Rating:
- 3.0
This location is a gas station on the side of a busy two-lane highway. I dropped off the trailer and went inside to talk to someone. They barely even talked to me, didn't check the equipment, said it would be checked in later. At least it was a quick drop-off, since I had already driven 45 minutes from my home, which has several U-haul vendors nearby. My irritation resides mostly with U-haul for forcing me to go so far out of my way to drop off the trailer. Very inconvenient when we already had so much going on with a cross-country move.
Elizabeth Osier M.- Rating:
- 5.0
Not a thing. Very good experience.
john K.- Rating:
- 5.0
Great customer service! Great location!
Bernard G.- Rating:
- 1.0
Tire had a gash which I took a picture of. The chains were missing the rubber locking tabs. The worker in the gas station over charged me and when I asked why the amount was more he replied with “ YOU CAN CANCEL†. Owner tried to charge $50.00 to help back the truck to the trailer. Not hook it up but just to help guide the truck back to the center of ball. What a joke Uhaul you can do better!
Michael H.- Rating:
- 3.0
Never met any or talked to any u haul associate. Wasn't enough parking spots for uhaul accessories. Had to park it in gravel beside location.
Mykayla S.- Rating:
- 4.0
didnt need to go inside.
Greg R.- Rating:
- 3.0
The person who checked me out was helpful in other ways but did not mention that by changing my drop off location which was only about 10 minutes away would more than double the cost of my rental (wen't from ~$32 to ~$72 before taxes, insurance, fees).
Benjamin W.- Rating:
- 3.0
The Valero Route 15 location is the most convenient location for us. The employees there were very nice; but, there was only one person at the convenient store and he was not able to leave the store to come outside to help me. He had to call someone else to come to the location to help me get the trailer off of my truck. It was a 10-15 minute wait, but they did take care of what we needed.
Trudy G.- Rating:
- 3.0
Need check in personnel during regular business hours
Harry L.- Rating:
- 3.0
Probably make sure everyone that works there actually knows how to do U-Haul check-ins. I do NOT blame the employees, i blame whoever is in charge of training them. They were as helpful as they possibly could be in this situation.
Caleb L.- Rating:
- 5.0
none
james W.