The website didn't say that this was a 24 hour pick up so I got there because it said they were open. They were not. I had to call to find out that I had to go through the whole app registration process. Then after going through everything I find out that this is a "in town only" rental. So I had to move my stuff from lenior city to Knoxville then instead of dropping it off in Knoxville I had to drive it all the way back then drive all the way back to Knoxville afterwards. It's ridiculous. Between the mileage charge and gas, it screwed me over.
cameron s
Hwy 11 Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lenoir City, TN 37772
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Two issues: 1). There was damage to the truck that wasn't in the photos of the truck or evident by the application of the decals used by U-Haul. I was able to document the damage via the App. 2) There area to return the truck wasn't readily observable. There was a sign that indicated the truck should be returned at a different location but I couldn't find it. I simply returned it from where I originally checked it out from.
Craig HNo one was there we are old and don’t know how to use cell phones to order took us over 2 hours trying we were out of our town and felt so uncomfortable 😣
Mark LAbove average for location proximity to my house but the drive / parking was a bit tough to navigate in a big vehicle.
ELISABETH HIt was convenient.
Robert S