The place was empty at opening at 8h30, i had to wait 30 min in the parking lot. I also called uhaul to try to understand what was going on. The owner was late... BtW, if tou get a ford instead of GMC for small van, the back opening width is smaller than the actual inside cargo space. Its a lot harder to put stuff in than the GMC that has same width all the way in.
olivier v
Retouches Economiques
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Levis, QC G6C1J7
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Sur place, l'application ne reconnait pas ma position. Du coup, je n'ai pas pu fermer compte. Également, il est vraiment difficile de joindre ce succursale par téléphone. Il te décroche jamais et leur boîte vocale est pleine
IBRAHIMA MWas disappointing! We got the truck more than an hour late which affected the rest of our move. Long story short on the eve of our moving day I got the confirmation call. I could not do the pickup time but we had planned for my partner to go. Since everything was in my name I asked that we change it to his. The representative told me there was no need and that as long as my boyfriend had the app on his phone everything would go smoothly. The next day however my boyfriend had to wait almost 2 hours (the time it took for me to finish my exam for school) in order to get the confirmation number sent to my email. Because of this we had many other complications as we were now 2 hours late on our schedule. We moved a few hours away from our old place so it really was problemetic. Furthermore, the inside of the truck was dusty and full of graffiti which wasn't the most important thing but didn't help our opinion of the compagnie... Will likely choose another company when we move back home in a few years and surely won't be referring anyone.
Cassandrine GIl n y avait personne avant 9h le matin. Nous étions 2 clients qui avons attendue dans la pluie 30 min. Malgré le fait que nous avions des réservations pour 8h30.
Vincent PPeople who were suppose to open the office were late and didn't give a fu** about the customers. They had their breakfast and had a coffee before even opening their computers. The guy didn't knew his password. What a mess ... I'm only going there because there's no other options to me.. but damn this is frustrating and you guys need to do something about it.
Nicolas F