Customer Service was poor. Too busy with convenience store to handle rental. Took too long to complete rental.Mark D.
North Broadway Enterprises
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lexington, KY 40505
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 2,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
MY MOVE WAS GREAT THANKS FOR HAVING THE U-HAUL READY AND CLEANED.LADONNA H.
They did stupid work. I returned one hour before due time. But they did register as 7hours late from I actually returned. I got extra charged $100 because of it. It's crazy works. They have no responsibility person. DO NOT TRUST THEM. They won't work well and help you. Just making trouble. I reported that to U-haul. They need three days to consider a refund to me. That's so late! It's clearly their fault. I do not understand why they cannot refund immediately.Kenichi S.
There is stupid work and people. Do not use the location. I return a truck one hour before the due time. But they weren't checking returning inspection and returning time. Then they did the work after due time. So I got extra cost due to overtime. I charged $100 extra due to the locations workers stupid correspondence. DO NOT TRUST THEM they are lying and did not help you always. It's crazy experience. I reported U-haul that the story. The call center guy said it's need to talk with Service manager. They cannot make response immediately. I really hope they will refund me the incorrect extra cost. It's not my fault. It is the sore workers stupid delay inspection. Do not use the store. They are just making troubles.Kenichi S.
This location is a gas station and not staffed full time for UHaul. I had to wait for someone to drive to meet me there so we could complete the paperwork.Ryan H.