No problems with pickup . Never had done a moble pickup before . Very convient.
Terri D
Mathews Auto Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Liberty, IN 47353
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
There was no code for picking up my key. Had to call number and wait on hold twice because the first time they couldn't hear me. Put me back an hour and a half.
Jonathan HThe u-haul 24/7 process is not very customer friendly. I wasted over 2 hours trying to get the vehicle and could not even with the assistance of a live agent. That wasted hours of my time i planned to take care of other actions, and delayed my travels the next day impacting other activities I needed to complete the next day. The alternate verifiaction methods are excessive and a problem. In fact one document requested was my drivers license. It is a Real ID. TO get the Real ID I had to provide my birth certificate, passport, and social security card. Hence there should be no need for U-haul to request any other ID after this as the U-haul requested passport is covered by the Real ID. Addtionally, I had a person verify who I was, yet that still was not enough for U-haul. The process is cumbersome and unnecessary, especially for a customer who has rented multiple times from U-haul already and my Real ID number matched what should have already been on U-haul record. Please change your after hours process to something much more reasonable.
dale pThe location was one of the best I've used. Easy to book and attentive staff. Lower your prices would be my only complaint
Dino AIt makes no sense to me that the trailer I reserved could not be moved to the rental office closest to where I live. Bad business U-Haul. Don't make customer travel farther. The trailer needed to be swept out. It operated fine. Biggest complaint - there was no jack on the trailer tongue. This was a heavy 6' x 12' box trailer, and we had to lift the tongue up and down from our truck hitch. RIDICULOUS.
Richard F