The agency computer equipment is very OUT dated, it not compatible with 2020 software. On the Uhaul site the computer refuse to add a point of contact to drop off (clarkston GA) the agent took 30 minutes to assist ( only on the phone ) there was no customers in the office at the time. Please check why in uhaul.com you have a option to choose (insurance fee) 26,00 $ or 56,00 $). The drop off point the site was closed. Waited 1 hour never open. In the mean time I had to call uhaul 3 times to what to do(no drop BOX). After speaking to the last uhaul representative HE finally check with a supervisor to find another drop off site. Which mean we had to use the gas to get too. I deserve some kind of credit for Unprofessional service.Rever L.
Trailer Rental & Towing in Lillington, NC at Sunshine Quick Lube
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Lillington, NC 27546
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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I have no complaintsValeria W.
Walk around on the vehicle to be sure there are no blemishes, dents, etc. There were none, but not the point. All other aspects were super positive and I am overall very pleased!! Great job guys!!Shaun A.
Very nice experience, thank youFRANCISCO C.
Better sets for the driver set, needs to be more comfortable. Just a suggestion. Traveling long distance is really uncomfortable when driving over 1000 miles but over all I would highly recommend uhaul...thank you , God bless & stay safe.ðŸ˜ŠAngela D.
U haul closed at 4:00pm on Tuesday October 27, 2020, I arrived at 5:30pm I called u haul left a message stating I dropped off the tow dollythe following day I did not receive a email from nor phone. I felt I should of received at least email staying. g conformation the dolly was receivedRaymond T.
The associate who was there was extremely helpful to make sure I had everything I needed for our move.Anthony D.
I feel like this place is a rip off with never get my business againcurtis C.
Wonderful People, wonderful equipment!Peter P.
Change the pries on the miles..brandn D.
Virgil was incredibly nice and accommodating with my rental. I needed a truck with a ramp and he had one glasses up ready to go! I appreciate his kindness.Christin C.
I rent from uhaul often, and am always happy with the service, however this experience was exceptional, MEGAN* from your NC office was very helpful, and kind, my van that I tow with, was recently in the shop, and experienced a major problem half way through the trip, causing us to leave a vehicle, and return home., MEGAN went out of her way to find a FAIR solution , she is and outstanding customer service rep and an asset to your company. I have been in sales and customer service for many years, and find it refreshing in this day and age of millennials, to find someone with their Whit's about them. Thank You. Sincerely Brittain J. HaynesBrittain H.
Did touchless drop off so didn't meet anyone. Location was very clean. Process for drop off was very easy.Matthew K.
I waited 4 hours to get a truck after having to drive 20 miles out the way to get it. Uhaul gave me an extra 50 miles but I lost my movers do to the time constaint. In turn I had to make 2 trips on a one way. That's an extra 90 miles. The guy that was over the Uhaul portion of the business acted like he didnt want to make the necessary calls to trafffic to get the 15 footer and auto transport cleared. They acted like they were super busy on the oil changing station, but on the contrary there were only 3 vehicles that pulled up the entire time I was there, not to mention they had 4 people on staff.Marquette H.
I had a great rental experience with sunshine quick lube. The truck was clean and They had everything I ordered for my move north to New England ready to go at the time requested. I would definitely recommend this business to anyone looking to rent a moving truck! Thanks for a great experience!William B.
Have furniture pads when they are reserved. There were a number of customers that didn't get furniture pads.Bradley R.
Sunshine Quick Lube is a great to do business!agnor U.
Allow locations to accept equipment with out being listed as drop off point.Phillip F.
Great staff, fast service!Charles W.
very courteous and helpfulteddy B.
The team is very good and polite. Excellent interaction and transaction.Gary H.
The manager was very helpful,kind, and very prompt to serve me and get me out the door..will be back if need be...Margorie G.
When making my reservation, I chose a pick-up location two blocks from where I live. Pick-up location was changed last minute, not a big deal, these things happen, perhaps someone kept the trailer longer than necessary. No problem. The pick-up was a little farther from the house, but still within my town and not far at all from my home. The problem here was that the new location was closed for business and a customer cannot self-checkout for a trailer. Via U-Haul chat I was able to change the pick-up location to another business, still within my town, and not far from my house. No apology whatsoever from the person on U-haul chat. The person that I spoke with to rearrange the pick-up was apologetic about my being scheduled to pickup at a place closed for business. I took off work to complete the pick-up and three-hours of time was wasted time going through this process. I made the move with no incident. Fast-forward to Saturday, and drop-off. I scheduled my trailer return-drop-off to a place less than two miles from my new home for the convenience of not having to drive a bouncy trailer all over and through a new, unfamiliar city. I jumped into my vehicle, started the engine, and received a text from U-haul indicating that my drop-off location had been changed to a location, 16-miles from my house. Doesn't sound like far, but that is city miles; 30-minute, one-way drive. Not convenient for me at all. Considerably out of my way. No apologies from U-Haul for the last-minute change either. Thank goodness for the gentleman who owned this business. He was kind, considerate and over-the-top courteous and helpful. U-haul was anything but. More than extremely disappointed with my recent experience with U-haul. I was sent all over the place, as we say here â€œall over hell and half of Georgiaâ€, with little regard to my time. I feel that for $146 I should have been treated more courteously by U-haul. Still no apologies. U-haul you should be more considerate of your customers.Tammy N.
The uhaul trailer is leaking somewhere all my equipment got wet not sure where is was coming from but I do have to replace equipment that was damaged...Eric R.