Location was way out of my way for pick up and there were trucks. Ester to me The truck was small and didn't have a ramp which made it difficult to load and unloadkeri K.
Trailer Rental & Towing in London, ON at Beckworth Mini Mart
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in London, ON N5V2K7
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Experience with Mobile pick up was very inconvenient. I had to wait for an hour to pick up the truck after even choosing mobile pick up. When I reached the spot/ location the page said you need wait for the office to open. Mobile pick up is utter nonsense. And I was not even compensated for this inconvenience. Very bad experience after paying 160 bucks.Ankur P.
We came from out of town and since the UHaul trucks are parked behind the residential mini mart we thought we had the incorrect address. I would recommend that a description of the pickup place and the fact that UHaul vehicles will not be visible might help.Charlene L.
I did all the online paper work and when i went to get the truck, the woman there just asked my name and never checked the paper work I had with me. I asked her,"Are you going to check this ? " She said."No". Gave us the number to get the key to the truck and we got the truck and left. Found out later she was SUPPOSED to give me papers about the truck etc. She didn't care. They need someone who knows what they are to do. She was a foreign person.Marion S.
It was very difficult to find,Juan F.
Was not clear where to park uhaul as the parking lot was very small no further instruction where given on how to return the truckBen M.
Professional & Friendly ServiceSteven H.
No fue la ubicacio que escogÃ principalmente pero todo salio bien en general! Agradecido!!VICTOR Manuel D.
Include some more kilometres or not charge so much for overages.Josh M.
Hard to find. Maybe a sign near the road.Charles S.
Better signage to know where they want you to drop off the truckKrystal A.
Store clerk on duty not trained for uhaul returns..I had to wait over 25 min for someone to come from where ever as they were the only ones who were trained or knew how to close out a u haul account that was not on a credit card to refund the deposit. Then they still took another 25 min just to check out the truck and issue deposit refund. I would have been scared to return a truck there if it was on a credit card cause God only knows what your card might be charged with since it would not have been processed until sometime Monday. Without the customer there, and I have had bad experiences with uhaul drop locations over charging on credit cards days later n U Haul corporate says they will look into it n never do or will not return my callsDavid E.
The unit was dirty before we picked it up, the employee who rented us the unit could only accept visa as the Uhaul debit machine was broken. The unit handled like it was pulling g to the right and the steering was loose. The gas in the truck was marked on the bill as half full but was more accurately 1/4 full.Ashley D.
The truck I reserved broke down so then you decided to just cancel my reservation and not even tell me. I called 2 months in advance for this truck and my gut said I should call just to make sure everything is good the day before and then I was told it was cancelled without informing me. I had several people ready to help me move and then I had to tell them they had to change their plans. Uhaul said there was nothing they could do and just apologized and give me a 50$ reimbursement which I never received. I will never use your service again and I will tell everyone I know the same.Mark O.
Process was easy, peasy! Couple that ran the office were amazing!Lynda D.
All went smoothlyMario R.
Have your program working it shouldn't take over n hour to pick up the truck.Marianne D.
Very pleasant personJoshua V.
Reservation pick up location and truck size were changed at the last minute. Confirmation message said the truck would be available at 0800 but this store does not open until 0830 and in fact no one arrived until 0840. The store personnel were unapologetic and surly.Stephen L.
Was a minor crack on the windshield when I got the truck but no big deal. I went to this place after trying the one on Oxford Street (unsuccessfully) and happy that I did. Thanks!Fraser B.
Knowledge of the product they are selling (renting trucks).ramakrishnan N.
I used the 24 hour drop off box after hours so I did not interact with anyone at drop off. The availability of the after hours drop off was helpful and there were no issues. I received my invoice the next morning. Wonderful option for convenient service.Lisa C.
Easy people to deal withMANUEL R.
Great service, family run business and everyone cares.AL F.